{"id":113,"date":"2017-12-18T11:23:58","date_gmt":"2017-12-18T11:23:58","guid":{"rendered":"http:\/\/nas1\/wordpress\/?page_id=113"},"modified":"2024-02-08T11:14:46","modified_gmt":"2024-02-08T09:14:46","slug":"mainsite","status":"publish","type":"page","link":"https:\/\/docs.infosoft.no\/","title":{"rendered":"Infosoft Documentation"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"455\" height=\"54\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/02\/Logo2024-1.jpg\" alt=\"\" class=\"wp-image-1202\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/02\/Logo2024-1.jpg 455w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/02\/Logo2024-1-300x36.jpg 300w\" sizes=\"auto, (max-width: 455px) 100vw, 455px\" \/><\/figure>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong><em>Try our translator<\/em><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\"><code><em>!<\/em><\/code><\/mark><\/strong><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-bottom is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\">\n<div id=\"flags\" class=\"size20\"><ul id=\"sortable\" class=\"ui-sortable\" style=\"float:left\"><li id='Danish'><a href='#' title='Danish' class='nturl notranslate da flag Danish'><\/a><\/li><li id='English'><a href='#' title='English' class='nturl notranslate en flag English'><\/a><\/li><li id='Norwegian'><a href='#' title='Norwegian' class='nturl notranslate no flag Norwegian'><\/a><\/li><li id='Spanish'><a href='#' title='Spanish' class='nturl notranslate es flag Spanish'><\/a><\/li><li id='Swedish'><a href='#' title='Swedish' class='nturl notranslate sv flag Swedish'><\/a><\/li><\/ul><\/div><div id=\"google_language_translator\" class=\"default-language-en\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:80%\"><\/div>\n<\/div>\n\n\n\n<h5 class=\"wp-block-heading has-small-font-size\" style=\"font-style:normal;font-weight:700\"><span style=\"font-size: revert; color: initial;\"><strong><br><\/strong><\/span><link rel='stylesheet' href='https:\/\/docs.infosoft.no\/wp-content\/plugins\/documentor\/skins\/bar\/style.css' type='text\/css' media='all' \/><div id=\"documentor-2\" class=\"documentor-bar documentor-wrap\" data-docid = \"2\" data-epid = \"113\" ><div class=\"documentor-topicons doc-noprint\"><span class=\"doc-topiconswrap\"><span><form method=\"post\" class=\"save_docpdf\"><span class=\"save_secpdf\"> <span class=\"icon-file-pdf-o doc-icons\"><\/span> <\/span><input type=\"hidden\" name=\"doc_pdf\" value=\"document_pdf\" \/><input type=\"hidden\" name=\"doc_id\" value=\"2\"><\/form><\/span><\/span><div class=\"cleardiv\"><\/div><div class=\"clrright\"><\/div><\/div><div class=\"document-wrapper\"><div class=\"doc-menu doc-noprint\"><span class=\"doc-search\">\r\n\t\t\t\t\t<input type=\"text\" name=\"search_document\" class=\"search-document\" placeholder=\"Search\" \/>\r\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/docs.infosoft.no\/wp-content\/plugins\/documentor\/skins\/bar\/images\/search.png\" \/>\r\n\t\t\t\t<\/span><div class=\"doc-menurelated\"><ol class=\"doc-list-front\"><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#faq\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#faq\" data-sec-counter=\"1\" data-section-id=\"30\">FAQ<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#overview\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#overview\" data-sec-counter=\"2\" data-section-id=\"19\">Overview<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#organization\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#organization\" data-sec-counter=\"3\" data-section-id=\"52\">Organizations<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#search-function-2\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#search-function-2\" data-sec-counter=\"4\" data-section-id=\"15\">Search function<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#order\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#order\" data-sec-counter=\"5\" data-section-id=\"57\">New order<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#subscribers\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#subscribers\" data-sec-counter=\"6\" data-section-id=\"1\">Subscribers<\/a><span class=\"doc-mtoggle expand\"><\/span><div class=\"doc-menu-border\"><\/div><ol><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#create-customer-3\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#create-customer-3\" data-sec-counter=\"6.1\" data-section-id=\"2\">Create subscriber<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#edit-customer-2\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#edit-customer-2\" data-sec-counter=\"6.2\" data-section-id=\"3\">Edit subscriber<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#add-subscription-plan-to-a-customer\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#add-subscription-plan-to-a-customer\" data-sec-counter=\"6.3\" data-section-id=\"51\">Add subscription plan to a subscriber<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#subscription-stop\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#subscription-stop\" data-sec-counter=\"6.4\" data-section-id=\"32\">Subscription stop<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#change-stop\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#change-stop\" data-sec-counter=\"6.5\" data-section-id=\"62\">Change stop<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#subscription-pause\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#subscription-pause\" data-sec-counter=\"6.6\" data-section-id=\"45\">Subscription pause<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#temporary-changes-physical-product\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#temporary-changes-physical-product\" data-sec-counter=\"6.7\" data-section-id=\"67\">Temporary changes physical product<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#subscribers-overview\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#subscribers-overview\" data-sec-counter=\"6.8\" data-section-id=\"18\">Subscriber overview<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#deny-order\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#deny-order\" data-sec-counter=\"6.9\" data-section-id=\"47\">Deny order<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#productssubscription-plans\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#productssubscription-plans\" data-sec-counter=\"6.10\" data-section-id=\"14\">Products&subscription plans<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#edit-subscription-plan\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#edit-subscription-plan\" data-sec-counter=\"6.11\" data-section-id=\"29\">Edit Subscription plan<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#right-to-be-forgotten-gdpr\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#right-to-be-forgotten-gdpr\" data-sec-counter=\"6.12\" data-section-id=\"83\">Right to be forgotten (GDPR)<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#stop-codes\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#stop-codes\" data-sec-counter=\"6.13\" data-section-id=\"84\">Stop codes<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#my-page-2\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#my-page-2\" data-sec-counter=\"6.14\" data-section-id=\"68\">My page<\/a><span class=\"doc-mtoggle expand\"><\/span><div class=\"doc-menu-border\"><\/div><ol><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#my-page\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#my-page\" data-sec-counter=\"6.14.1\" data-section-id=\"58\">My page self service<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#my-page-configuration\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#my-page-configuration\" data-sec-counter=\"6.14.2\" data-section-id=\"70\">My page configuration<\/a><div class=\"doc-menu-border\"><\/div><\/li><\/ol><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#group-subscriptions\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#group-subscriptions\" data-sec-counter=\"6.15\" data-section-id=\"59\">Group subscriptions<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#domain\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#domain\" data-sec-counter=\"6.16\" data-section-id=\"69\">Domain subscriptions<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#user-search\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#user-search\" data-sec-counter=\"6.17\" data-section-id=\"74\">User search<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#set-new-password-for-user\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#set-new-password-for-user\" data-sec-counter=\"6.18\" data-section-id=\"81\">Set new password for user<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#send-sms\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#send-sms\" data-sec-counter=\"6.19\" data-section-id=\"86\">Send SMS<\/a><div class=\"doc-menu-border\"><\/div><\/li><\/ol><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#economy-2\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#economy-2\" data-sec-counter=\"7\" data-section-id=\"4\">Economy<\/a><span class=\"doc-mtoggle expand\"><\/span><div class=\"doc-menu-border\"><\/div><ol><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#ledger-billing\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#ledger-billing\" data-sec-counter=\"7.1\" data-section-id=\"65\">Ledger billing<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#product-prices-2\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#product-prices-2\" data-sec-counter=\"7.2\" data-section-id=\"5\">Product prices <\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#payments-2\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#payments-2\" data-sec-counter=\"7.3\" data-section-id=\"16\">Payments<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#refund\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#refund\" data-sec-counter=\"7.4\" data-section-id=\"64\">Refund<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#write-offs\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#write-offs\" data-sec-counter=\"7.5\" data-section-id=\"66\">Write-offs<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#bulk-credit\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#bulk-credit\" data-sec-counter=\"7.6\" data-section-id=\"93\">Bulk credit<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#payment-stop\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#payment-stop\" data-sec-counter=\"7.7\" data-section-id=\"28\">Payment stop<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#automatic-stop\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#automatic-stop\" data-sec-counter=\"7.8\" data-section-id=\"41\">Automatic stop<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#reminders\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#reminders\" data-sec-counter=\"7.9\" data-section-id=\"43\">Reminders<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#additional-invoice\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#additional-invoice\" data-sec-counter=\"7.10\" data-section-id=\"87\">Additional invoice<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#balance-invoice\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#balance-invoice\" data-sec-counter=\"7.11\" data-section-id=\"85\">Balance invoice<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#ehf-3-0\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#ehf-3-0\" data-sec-counter=\"7.12\" data-section-id=\"27\">EHF 3.0<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#invoice-payer\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#invoice-payer\" data-sec-counter=\"7.13\" data-section-id=\"42\">Billpayer<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#consolidated-billing-and-invoicing\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#consolidated-billing-and-invoicing\" data-sec-counter=\"7.14\" data-section-id=\"37\">Enterprise plan<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#credit\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#credit\" data-sec-counter=\"7.15\" data-section-id=\"26\">Credit<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#offersdiscounts-2\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#offersdiscounts-2\" data-sec-counter=\"7.16\" data-section-id=\"6\">Offers&discounts<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#permanent-discount\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#permanent-discount\" data-sec-counter=\"7.17\" data-section-id=\"60\">Permanent discount<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#billing-plan\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#billing-plan\" data-sec-counter=\"7.18\" data-section-id=\"21\">Billing plan<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#dunning-process\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#dunning-process\" data-sec-counter=\"7.19\" data-section-id=\"22\">Dunning process<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#ledger\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#ledger\" data-sec-counter=\"7.20\" data-section-id=\"34\">Ledger<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#arvato-invoice\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#arvato-invoice\" data-sec-counter=\"7.21\" data-section-id=\"33\">Arvato invoice<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#ocr\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#ocr\" data-sec-counter=\"7.22\" data-section-id=\"38\">OCR<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#kid-number\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#kid-number\" data-sec-counter=\"7.23\" data-section-id=\"40\">KID number<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#avtalegiro\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#avtalegiro\" data-sec-counter=\"7.24\" data-section-id=\"53\">Avtalegiro<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#betalingsservice\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#betalingsservice\" data-sec-counter=\"7.25\" data-section-id=\"73\">Betalingsservice<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#payment-management\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#payment-management\" data-sec-counter=\"7.26\" data-section-id=\"48\">Payment management<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#payex-configuration\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#payex-configuration\" data-sec-counter=\"7.27\" data-section-id=\"39\">Swedbankpay configuration<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#vipps\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#vipps\" data-sec-counter=\"7.28\" data-section-id=\"56\">Vipps<\/a><div class=\"doc-menu-border\"><\/div><\/li><\/ol><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#delivery-management\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#delivery-management\" data-sec-counter=\"8\" data-section-id=\"50\">Delivery management<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#reportsstatistics-3\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#reportsstatistics-3\" data-sec-counter=\"9\" data-section-id=\"17\">Reports<\/a><span class=\"doc-mtoggle expand\"><\/span><div class=\"doc-menu-border\"><\/div><ol><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#reporting-tags\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#reporting-tags\" data-sec-counter=\"9.1\" data-section-id=\"54\">Reporting tags<\/a><div class=\"doc-menu-border\"><\/div><\/li><\/ol><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#dataflow-overview\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#dataflow-overview\" data-sec-counter=\"10\" data-section-id=\"31\">Dataflow overview<\/a><span class=\"doc-mtoggle expand\"><\/span><div class=\"doc-menu-border\"><\/div><ol><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#how-renewaldemands-work-in-info-subscription\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#how-renewaldemands-work-in-info-subscription\" data-sec-counter=\"10.1\" data-section-id=\"35\">How Renewal&Demands work in Info-Subscription<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#payment-states-and-handling\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#payment-states-and-handling\" data-sec-counter=\"10.2\" data-section-id=\"36\">Payment states and handling<\/a><div class=\"doc-menu-border\"><\/div><\/li><\/ol><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#distribution-innovation-di\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#distribution-innovation-di\" data-sec-counter=\"11\" data-section-id=\"46\">Distribution innovation (DI)<\/a><span class=\"doc-mtoggle expand\"><\/span><div class=\"doc-menu-border\"><\/div><ol><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#di-address-helper\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#di-address-helper\" data-sec-counter=\"11.1\" data-section-id=\"63\">DI address helper<\/a><div class=\"doc-menu-border\"><\/div><\/li><\/ol><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#client-and-authorization-architecture-adjustments\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#client-and-authorization-architecture-adjustments\" data-sec-counter=\"12\" data-section-id=\"55\">Client and Authorization Architecture Adjustments<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#beregning-og-rapportering\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#beregning-og-rapportering\" data-sec-counter=\"13\" data-section-id=\"77\">Beregning og rapportering<\/a><span class=\"doc-mtoggle expand\"><\/span><div class=\"doc-menu-border\"><\/div><ol><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#beregne-inntekt\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#beregne-inntekt\" data-sec-counter=\"13.1\" data-section-id=\"78\">Beregne inntekt<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#income-report\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#income-report\" data-sec-counter=\"13.2\" data-section-id=\"88\">Inntektsrapport<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#fagpressen-rapportering\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#fagpressen-rapportering\" data-sec-counter=\"13.3\" data-section-id=\"79\">The trade press<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#opplagsberegning\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#opplagsberegning\" data-sec-counter=\"13.4\" data-section-id=\"91\">Opplagsberegning<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#svensk-opplagsberegning\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#svensk-opplagsberegning\" data-sec-counter=\"13.5\" data-section-id=\"80\">Swedish circulation calculation<\/a><div class=\"doc-menu-border\"><\/div><\/li><\/ol><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#salesposter\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#salesposter\" data-sec-counter=\"14\" data-section-id=\"82\">Salesposter<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#cms-og-klient-oppsett-i-adb2c\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#cms-og-klient-oppsett-i-adb2c\" data-sec-counter=\"15\" data-section-id=\"92\">CMS og klient oppsett i ADB2C<\/a><div class=\"doc-menu-border\"><\/div><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#deactivated-paymentagreements\"  style=\"clear:none;line-height:21px;font-family:Open Sans,sans-serif;font-size:16px;font-weight:700;font-style:normal;color:#010a00;\" data-href=\"#deactivated-paymentagreements\" data-sec-counter=\"16\" data-section-id=\"90\">Deactivated paymentagreements<\/a><div class=\"doc-menu-border\"><\/div><\/li><\/ol><\/div><\/div><div class=\"doc-sec-container\" id=\"documentor_seccontainer\"><div class=\"doc-sectionwrap\" id=\"faq_wrap\"><div class=\"documentor-section  section-30\" id=\"faq\" data-section-id=\"30\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">1.<\/span><span class=\"title-text\">FAQ<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#faq')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\">&nbsp;\r\n<h3><strong>What happens when a customer places an order?<\/strong><\/h3>\r\nWhen an order is imported, a subscription is created with details from the sales poster. A payment agreement is established and connected to the subscriber. An invoice for the order period, as well as a draft for the next period, is created. The draft invoice is changed if subscription adjustments are made before the next period. The subscriber automatically gets access to the product after confirming the payment.\r\n\r\n&nbsp;\r\n<h3><strong>When will the customer get charged?<\/strong><\/h3>\r\nIf the payment type is set to credit card or Vipps, the charge will occur immediately after the subscription is created. Automatic services are constantly checking for new incoming payments. The recurring billing will occur according to the <a href=\"https:\/\/docs.infosoft.no\/#billing-plan\">Billing plan<\/a> configuration.\r\n\r\n&nbsp;\r\n<h3><strong>What payment types are available for subscribers?<\/strong><\/h3>\r\nCredit card, Vipps, Avtalegiro, eFaktura, Autogiro and paper invoice are the different payment types used for ordinary subscribers and invoice payers. In addition we also have EHF billing for organizations and smaller businesses. When creating a new order from a sales poster you get to choose between credit card, vipps or paper invoice.\r\n\r\n&nbsp;\r\n<h3><strong>How can I see incoming payments?<\/strong><\/h3>\r\nThis can be done two different ways.\r\n1. From the top menu &gt; Search subscribers &gt; Search &gt; Payments\r\nFill inn from and to date.\r\n\r\n2. From the top menu Reports you can access the Payments report.. This is an overview of every incoming payment. Use the filter options to see exactly what you are looking for.\r\n\r\n&nbsp;\r\n<h3><strong>What happens if a payment is refused?<\/strong><\/h3>\r\nIf the invoice due date is surpassed, the system will look for what to do according to the connected dunning process. A dunning process is a plan you`ll find under Systemdata and Billing Management which tells when dunning invoices should be generated, and what kind of additional fees it shall contain. The process is explained <a href=\"https:\/\/docs.infosoft.no\/#dunning-process\">here<\/a>.\r\n<h3><strong>How can I change or stop a subscription?<\/strong><\/h3>\r\nThis can be done in the subscription overview after accessing the subscriber. The button next to details on the active billing plan lets you edit or stop subscriptions. If an already paid subscription is stopped before the renewal date, the ledger will be updated with the subscriber\u2019s credit amount. When changing to another subscription plan it will start up when the current one expires.\r\n\r\n&nbsp;\r\n<h3><strong>How can I credit the customer?<\/strong><\/h3>\r\nIf a subscriber is entitled to a refund for any reason, this can easily be done from the subscribers overview. Choose which invoice you want to credit and press Credit Note under details. This will credit the invoiced amount. Both issued and paid invoices can be credited. Read more about this <a href=\"https:\/\/docs.infosoft.no\/#credit\">here<\/a>\r\n\r\n&nbsp;\r\n<h3><strong>What happens to the subscriber after an offer period?<\/strong><\/h3>\r\nBy default, the subscription will continue with the same product at standard prices. When creating a <a href=\"https:\/\/docs.infosoft.no\/#productssubscription-plans\">subscription plan<\/a>\u00a0you choose what the next steps shall be for that specific subscription plan. A product needs to be included in a subscription plan for it to be available for sale.\r\n\r\n&nbsp;\r\n<h3><strong>How does OCR work?<\/strong><\/h3>\r\n<a href=\"https:\/\/docs.infosoft.no\/#ocr\">OCR<\/a> is a file format for all types of bills. Before start using OCR you have to setup an agreement with your bank. It also requires the payer to have an agreement with the bank. OCR files are exported to a network share and imported into your system. When an OCR file is imported it will connect the payment to the subscriber based on a customer ID and update the current economic status.\r\n\r\n<strong>\u00a0<\/strong>\r\n<h3><strong>What is EHF and how do I get started?<\/strong><\/h3>\r\nElectronic Invoicing Format is a mandatory digital payment type used mainly by public enterprises, in addition to some private companies. From 2019 the format has been deployed for all EU countries, with some local adjustments pr country. Before starting up with EHF invoicing, you will need an agreement with a certified access point provider. The different providers are listed on Digdir\u2019s website.<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"overview_wrap\"><div class=\"documentor-section  section-19\" id=\"overview\" data-section-id=\"19\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">2.<\/span><span class=\"title-text\">Overview<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#overview')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Dashboard13.08.25.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1418\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Dashboard13.08.25.jpg\" alt=\"\" width=\"1899\" height=\"1163\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Subscriptions<\/strong><br \/>\nTotal number of active subscriptions.<br \/>\nCompares value today with 30 days ago<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Number of users<br \/>\n<\/strong>Total number of digital users registered in tenant.<br \/>\nCompares value today with 30 days ago<\/p>\n<p>&nbsp;<\/p>\n<p><strong>MRR<br \/>\n<\/strong>Monthly recurring revenue. MRR measures the predictable recurring income generated from customers on a monthly basis with amount that includes taxes. It&#8217;s an important metric for subscription-based companies because it helps them forecast future revenue, identify growth trends, and make strategic decisions.<br \/>\nNote that subscriptions with future stop is not included in MRR calculation.<br \/>\nCompares value today with 30 days ago<\/p>\n<p>&nbsp;<\/p>\n<p><strong>ACV<\/strong><br \/>\nAverage Customer Value. Average revenue earned from each customer.<\/p>\n<p><strong>Calculated this way:<\/strong><br \/>\nActive subscribers today (Totalprice \/ Number)<\/p>\n<p>Totalprice \/ number = <strong>ACV<\/strong><\/p>\n<p>Compares value today with 30 days ago.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>CLTV<\/strong><br \/>\nCustomer Lifetime Value. Total revenue to expect from a single customer throughout their entire subscription period.<\/p>\n<p><strong>Calculated this way:<\/strong><\/p>\n<p>ACV \/ Churn rate\u00a0 = <strong>CLTV<\/strong><\/p>\n<p>Compares value today with 30 days ago.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Orders And Cancellations<\/strong><br \/>\nGraph view of all orders and cancellations the last 30 days.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Payments<\/strong><br \/>\nIncoming payments over the last 30 days. Total amount shown at the bottom.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Churn Rate<\/strong><br \/>\nShows the dropout rate in percentage over the last 13 months.<br \/>\nCompare current month with the same month last year.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Outstanding invoices<\/strong><br \/>\nIncoming payments over the last 30 days. Total amount shown on right side.<\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"organization_wrap\"><div class=\"documentor-section  section-52\" id=\"organization\" data-section-id=\"52\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">3.<\/span><span class=\"title-text\">Organizations<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#organization')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>The system can contain one or several organizations. The main reason for using several organization is to separate economies. One organization supports only one currency.<\/p>\n<p>We create organizations under Systemdata &#8211; Organizations.<\/p>\n<p>Identifications = OCR agreement ID. Active OCR agreement must be set here to import OCR files.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/Organization-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1206\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/Organization-1.jpg\" alt=\"\" width=\"1895\" height=\"750\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/Organization-1.jpg 1895w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/Organization-1-300x119.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/Organization-1-1024x405.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/Organization-1-768x304.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/Organization-1-1536x608.jpg 1536w\" sizes=\"auto, (max-width: 1895px) 100vw, 1895px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>In subscription plan we have the possibility to apply the accounting organization for the spesific subscription plan. If this is not set we have to manually select organization when adding subscription plan to a subscriber. If database only have one organization it will be set by default.<\/p>\n<p>In the subscribers overview all of subscribers data are visible across organizations. We can still filter the economy of the subscriber by organizations.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/ledger.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-794\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/ledger.jpg\" alt=\"\" width=\"1141\" height=\"494\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/ledger.jpg 1141w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/ledger-300x130.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/ledger-1024x443.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/ledger-768x333.jpg 768w\" sizes=\"auto, (max-width: 1141px) 100vw, 1141px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"search-function-2_wrap\"><div class=\"documentor-section  section-15\" id=\"search-function-2\" data-section-id=\"15\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">4.<\/span><span class=\"title-text\">Search function<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#search-function-2')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>The Infosoft text filter will show results from all of the columns in every row. If any customerdata starts, ends with or contains your search, it will be displayed. Customers are filtered in ascending order and can be changed by using the arrow beside &#8220;name&#8221; in the top title. Results can also be filtered by\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-337\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/filtersymbol.jpg\" alt=\"\" width=\"22\" height=\"18\" \/> buttons in the top title row, and it allows you to search within the specific column.<br \/>\nOverview button on the right side is for directly accessing what you are looking for.<br \/>\nThe download button top right downloads a local file of your currently displayed result.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Searchfunction-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-793\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Searchfunction-1.jpg\" alt=\"\" width=\"1895\" height=\"744\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Searchfunction-1.jpg 1895w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Searchfunction-1-300x118.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Searchfunction-1-1024x402.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Searchfunction-1-768x302.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Searchfunction-1-1536x603.jpg 1536w\" sizes=\"auto, (max-width: 1895px) 100vw, 1895px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"order_wrap\"><div class=\"documentor-section  section-57\" id=\"order\" data-section-id=\"57\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">5.<\/span><span class=\"title-text\">New order<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#order')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>When placing an order with Infosoft we use a customized URL that brings your customer to our salesposter for completing order and payment. URL normally looks something like this:<\/p>\n<p>https:\/\/yourdomain-s4.azurewebsites.net\/Salesposter?templatePackageId=SubscriptionplanID&#038;PTY=1,2&#038;TEL=REQ&#038;LOGINWITH=0&#038;REDIRECT=www.yourdomain.com,5<\/p>\n<p>URL mainly contains data about what type of product is being ordered and what payment types that should be available for customer. In addition there are many other order specifications that can be done.<\/p>\n<p>First page of salesposter is registrating email user and creating a password:<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Salesposter-frontpage.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-694\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Salesposter-frontpage.jpg\" alt=\"\" width=\"835\" height=\"849\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Salesposter-frontpage.jpg 835w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Salesposter-frontpage-295x300.jpg 295w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Salesposter-frontpage-768x781.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Salesposter-frontpage-60x60.jpg 60w\" sizes=\"auto, (max-width: 835px) 100vw, 835px\" \/><\/a><\/p>\n<p>Second page is gathering some personal data, choosing paymenttype and completing order:<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Salesposter-2-page.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-695\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Salesposter-2-page.jpg\" alt=\"\" width=\"800\" height=\"880\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Salesposter-2-page.jpg 800w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Salesposter-2-page-273x300.jpg 273w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Salesposter-2-page-768x845.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>After completing order customer is sent to the provider chosen for payment. When payment is completed the paymentagreement is saved to subscribers account in your database.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"subscribers_wrap\"><div class=\"documentor-section  section-1\" id=\"subscribers\" data-section-id=\"1\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.<\/span><span class=\"title-text\">Subscribers<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#subscribers')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"create-customer-3_wrap\"><div class=\"documentor-section  section-2\" id=\"create-customer-3\" data-section-id=\"2\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.1.<\/span><span class=\"title-text\">Create subscriber<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#create-customer-3')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>To create a new customer click <strong>Subscribers<\/strong> and <strong>New subscriber<\/strong>.<br \/>\nFill out neccesary information and click <strong>Save<\/strong>.<br \/>\nPayment method is Invoice by default.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Newsubscriber.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-751\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Newsubscriber.jpg\" alt=\"\" width=\"1254\" height=\"645\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Newsubscriber.jpg 1254w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Newsubscriber-300x154.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Newsubscriber-1024x527.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Newsubscriber-768x395.jpg 768w\" sizes=\"auto, (max-width: 1254px) 100vw, 1254px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"edit-customer-2_wrap\"><div class=\"documentor-section  section-3\" id=\"edit-customer-2\" data-section-id=\"3\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.2.<\/span><span class=\"title-text\">Edit subscriber<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#edit-customer-2')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>For editing an existing subscriber open the customer from the <strong>Subscription<\/strong> tab and press <strong>Edit<\/strong>.<br \/>\nAfter editing press <strong>Save<\/strong>.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Editsubscriber.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-752\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Editsubscriber.jpg\" alt=\"\" width=\"1246\" height=\"597\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Editsubscriber.jpg 1246w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Editsubscriber-300x144.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Editsubscriber-1024x491.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Editsubscriber-768x368.jpg 768w\" sizes=\"auto, (max-width: 1246px) 100vw, 1246px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"add-subscription-plan-to-a-customer_wrap\"><div class=\"documentor-section  section-51\" id=\"add-subscription-plan-to-a-customer\" data-section-id=\"51\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.3.<\/span><span class=\"title-text\">Add subscription plan to a subscriber<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#add-subscription-plan-to-a-customer')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Open a subscriber and click Add new.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/11\/Addnewsubscription.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-659\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/11\/Addnewsubscription.jpg\" alt=\"\" width=\"745\" height=\"413\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/11\/Addnewsubscription.jpg 745w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/11\/Addnewsubscription-300x166.jpg 300w\" sizes=\"auto, (max-width: 745px) 100vw, 745px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Choose the desired subscription plan.<\/p>\n<p>Copies &#8211; How many copies to add<br \/>\nStart date &#8211; This can be changed to a future date<br \/>\nPayment method &#8211; Can be chosen if already exists<br \/>\nPermanent Discount &#8211; Select a permanent discount price (configuration details <a href=\"https:\/\/docs.infosoft.no\/#permanent-discount\">here<\/a>)<br \/>\nReporting Tags &#8211; Used for report statistics purposes<\/p>\n<p>Continue order &#8211; Continue order with customer as billpayer<br \/>\n+ Add payer &#8211; Continue order with another billpayer<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/11\/NeworderAbonnement.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1378\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/11\/NeworderAbonnement.jpg\" alt=\"\" width=\"979\" height=\"336\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>When startdate is set to a future date the invoice duedate is changed from normal billing plan rules. If startdate is less then the billing plan date (normally 14 days) the duedate calculated of registration date + billing plan date. And if startdate is bigger then billing plan date the due date is equal to the startdate.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"subscription-stop_wrap\"><div class=\"documentor-section  section-32\" id=\"subscription-stop\" data-section-id=\"32\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.4.<\/span><span class=\"title-text\">Subscription stop<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#subscription-stop')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Subscription can be cancelled during period or at the end of it. If a stop is made mid-delivery the invoice is credited and subscribers and economy Ledger will be updated with the remaining amount to be paid or credited.<br \/>\nSubscription cancel can be done from the Subscription overview.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/SubscriptionStop.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-754\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/SubscriptionStop.jpg\" alt=\"\" width=\"1819\" height=\"360\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/SubscriptionStop.jpg 1819w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/SubscriptionStop-300x59.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/SubscriptionStop-1024x203.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/SubscriptionStop-768x152.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/SubscriptionStop-1536x304.jpg 1536w\" sizes=\"auto, (max-width: 1819px) 100vw, 1819px\" \/><\/a><\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/Stop.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1211\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/Stop.jpg\" alt=\"\" width=\"656\" height=\"367\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/Stop.jpg 656w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/Stop-300x168.jpg 300w\" sizes=\"auto, (max-width: 656px) 100vw, 656px\" \/><\/a><\/p>\n<p>No fee is to be calculated: This option is only functional when subscription plan has got binding fee.<\/p>\n<p>Subscription stop today can be done from several different subscriber situations:<\/p>\n<ol>\n<li><strong>Stop before invoice issued:<\/strong><br \/>\nSubscription is active until enddate<\/li>\n<li><strong>Stop when invoice issued but not paid before enddate:<\/strong><br \/>\nInvoice credited and active until enddate<\/li>\n<li><strong>Stop when invoice issued and paid before enddate:<\/strong><br \/>\nSubscription is active until enddate<\/li>\n<li><strong>Stop when invoice credited before enddate:<\/strong><br \/>\nSubscription is active until enddate<\/li>\n<li><strong>Stop after enddate:<\/strong><br \/>\nNo action.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/SubscriptionLine.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-540 alignleft\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/SubscriptionLine.jpg\" alt=\"\" width=\"715\" height=\"433\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/SubscriptionLine.jpg 715w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/SubscriptionLine-300x182.jpg 300w\" sizes=\"auto, (max-width: 715px) 100vw, 715px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"change-stop_wrap\"><div class=\"documentor-section  section-62\" id=\"change-stop\" data-section-id=\"62\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.5.<\/span><span class=\"title-text\">Change stop<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#change-stop')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>A subscription stop in future time can be changed or removed from subscribers overview.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/02\/ChangeStop.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-845\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/02\/ChangeStop.jpg\" alt=\"\" width=\"1880\" height=\"361\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/02\/ChangeStop.jpg 1880w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/02\/ChangeStop-300x58.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/02\/ChangeStop-1024x197.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/02\/ChangeStop-768x147.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/02\/ChangeStop-1536x295.jpg 1536w\" sizes=\"auto, (max-width: 1880px) 100vw, 1880px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Reason for change is required.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/02\/Setnewstopdate.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-846\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/02\/Setnewstopdate.jpg\" alt=\"\" width=\"656\" height=\"315\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/02\/Setnewstopdate.jpg 656w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/02\/Setnewstopdate-300x144.jpg 300w\" sizes=\"auto, (max-width: 656px) 100vw, 656px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>NB. <\/strong>If subscription is stopped &lt; then 14 days the invoice gets credited. If we choose to restart subscription again the subscription will be active without invoice to be paid.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"subscription-pause_wrap\"><div class=\"documentor-section  section-45\" id=\"subscription-pause\" data-section-id=\"45\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.6.<\/span><span class=\"title-text\">Subscription pause<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#subscription-pause')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Subscription stop is available through subscription overview by pressing <strong>Details &#8211; Pause subscription<\/strong> on the subscription plan you want to pause. <strong>Stop date<\/strong> is locked as renewal date of the ongoing period and you are asked to fill in <strong>Start date<\/strong> from when the pause ends.<br \/>\nWhen the pause ends the subscription plan is started up again automatically as it was before unless you change subscription plan to a different one. In that case it will start with the selected subscription plan on the start date chosen.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/Pausesubscription.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-595\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/Pausesubscription.jpg\" alt=\"\" width=\"620\" height=\"571\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/Pausesubscription.jpg 620w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/Pausesubscription-300x276.jpg 300w\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>After pressing <strong>Save\u00a0<\/strong>you will have to confirm the pause and it will begin at the end of current period.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"temporary-changes-physical-product_wrap\"><div class=\"documentor-section  section-67\" id=\"temporary-changes-physical-product\" data-section-id=\"67\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.7.<\/span><span class=\"title-text\">Temporary changes physical product<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#temporary-changes-physical-product')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Temporary changes is a menupoint that will only show if subscriber has a product with physical delivery. We can do two different changes for the physical product. Add new move or Add new stop.<br \/>\nFor this subscriber we have saved a temporary stop between 15th of may &#8211; 19th of may. Subscription itself and digital access will remain active, but physical delivery will stop in period.<br \/>\nFrom 1st of June a move is registered without a enddate. This move will last until New move home is set.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/05\/Tempchanges.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1091\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/05\/Tempchanges.jpg\" alt=\"\" width=\"1883\" height=\"600\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/05\/Tempchanges.jpg 1883w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/05\/Tempchanges-300x96.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/05\/Tempchanges-1024x326.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/05\/Tempchanges-768x245.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/05\/Tempchanges-1536x489.jpg 1536w\" sizes=\"auto, (max-width: 1883px) 100vw, 1883px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"subscribers-overview_wrap\"><div class=\"documentor-section  section-18\" id=\"subscribers-overview\" data-section-id=\"18\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.8.<\/span><span class=\"title-text\">Subscriber overview<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#subscribers-overview')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>The subscribers overview provides an overall picture of the subscriber. Top line contains basic customerinformation which is editable through the <strong>Edit<\/strong> button top right.<\/p>\n<p><strong>Subscriptions <\/strong>lets you edit or stop subscription. Press &#8220;Details&#8221; to see all data of the current subscription.<br \/>\n<strong>Invoices <\/strong>is a list of all invoices created for the subscriber plus a draft of the upcoming invoice.<br \/>\n<strong>Payments <\/strong>shows history of payments registered.<br \/>\n<strong>Economic journal\u00a0<\/strong>contains the economic day by day transactions for the subscription.<br \/>\n<strong>Connect user <\/strong>lets you connect both main user and connected users if subscription plan is configured with additional users. For online login purposes.<br \/>\n<strong>Payment Agreements <\/strong>payment agreements connected to subscriber<br \/>\n<strong>Contacts <\/strong>other potential contacts connected to the subscriber. Billpayers are saved here.<br \/>\n<strong>Notes <\/strong>write subscriber notes for internal use<br \/>\n<strong>Order confirmation <\/strong>service for sending confirmation of subscription to customer.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Subscriber.overview.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-756\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Subscriber.overview.jpg\" alt=\"\" width=\"1894\" height=\"963\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Subscriber.overview.jpg 1894w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Subscriber.overview-300x153.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Subscriber.overview-1024x521.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Subscriber.overview-768x390.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/01\/Subscriber.overview-1536x781.jpg 1536w\" sizes=\"auto, (max-width: 1894px) 100vw, 1894px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"deny-order_wrap\"><div class=\"documentor-section  section-47\" id=\"deny-order\" data-section-id=\"47\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.9.<\/span><span class=\"title-text\">Deny order<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#deny-order')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>In some cases, you may want to block new orders from certain subscribers. This might be due to a bad credit check or that its a former subscriber with unpaid amount. Setup of denial orders can be handled under <strong>Systemdata &#8211; Configuration<\/strong>\u00a0&gt; <strong>Order blockage<\/strong> where you can type the exact negative amount of when to deny an order for the current organization. When a subscriber obtains a negative amount equal or larger to what the configuration says system will generate a blockage on the subscriber. Web orders from subscribers with a registered order blockage will be prevented from making new orders.<br \/>\nWhen opening a subscriber we can also manually add or delete an order blockage from Order blockage tab. If you want to blacklist a subscriber you simply add a order blockage on that subscriber. Subscription cannot be started on a subscriber as long as order block is active.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/08\/Orderblock.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-757\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/08\/Orderblock.jpg\" alt=\"\" width=\"1660\" height=\"427\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/08\/Orderblock.jpg 1660w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/08\/Orderblock-300x77.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/08\/Orderblock-1024x263.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/08\/Orderblock-768x198.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/08\/Orderblock-1536x395.jpg 1536w\" sizes=\"auto, (max-width: 1660px) 100vw, 1660px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"productssubscription-plans_wrap\"><div class=\"documentor-section  section-14\" id=\"productssubscription-plans\" data-section-id=\"14\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.10.<\/span><span class=\"title-text\">Products&subscription plans<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#productssubscription-plans')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>To create a new product go to <strong>Subscription plan<\/strong> &#8211;<strong> Products<\/strong>\u00a0&#8211;\u00a0<strong>Add New<\/strong>.<br \/>\n<strong>Description<\/strong> will show on customers online order and receipt.<br \/>\n<strong>Part number<\/strong> and <strong>External part number<\/strong> is both used by third party softwares.<\/p>\n<p><strong>NB.<\/strong> Both Name and Description needs to be less then 45 characters when used with Vipps paymenttype.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Createproductnew.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1379\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Createproductnew.jpg\" alt=\"\" width=\"1271\" height=\"610\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>A product needs to be included in a subscription plan for it to be available for sale.<\/p>\n<p>To create a subscription plan click <strong>Subscription plan<\/strong>\u00a0&#8211; <strong>Subscription plans<\/strong>\u00a0&#8211;\u00a0<strong>Add New.<br \/>\n<\/strong>This plan allows you to make a bundle of one or more products for a set price.\u00a0Step 4 decides the bundle price and step 5 decides what will happen after the subscription plan expires.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Subscriptionplan-2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-731\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Subscriptionplan-2.jpg\" alt=\"\" width=\"1684\" height=\"826\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Subscriptionplan-2.jpg 1684w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Subscriptionplan-2-300x147.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Subscriptionplan-2-1024x502.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Subscriptionplan-2-768x377.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Subscriptionplan-2-1536x753.jpg 1536w\" sizes=\"auto, (max-width: 1684px) 100vw, 1684px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<ol>\n<li><strong>New Subscription plan:<br \/>\n<\/strong>Productname and description of the product.<br \/>\nBoth name and description has to be short and precise since it will show on Mypage and on Payex site. Description will also show on customers receipt.<br \/>\n&#8220;Valid from&#8221; can be today or a future date. &#8220;Valid until&#8221; is the date where plan ends, if its empty the plan will stay active. Disabled will set the plan inactive immediately.<\/li>\n<li><strong>Billing frequencies and products:<br \/>\n<\/strong>Choose one or more products you want the subscription plan to include and set billingfrequency.<\/li>\n<li><strong>Choose billing plan<\/strong><strong>:<br \/>\n<\/strong>Choose what billing plan this subscription plan should follow. Only one billing plan can be selected.<\/li>\n<li><strong>Subscription plan and price rules\u00a0<\/strong>(<em>Not obligated<\/em>)<strong>:<br \/>\n<\/strong>Possibility for setting a fixed price or a discount of the total price. Discount can be set as percent or amount.<br \/>\n<em>Fixed or discount price:<\/em> Gives a discount price on the total price of the subscription plan.<br \/>\n<em>Discount percent. Percent discount on total price:<\/em> Give a discount in percent on the total price of the subscription plan.<br \/>\n<em>Discount amount. Absolute discount on total price:<\/em> Amount is deducted from the total price of the subscription plan.<br \/>\n<em>Block discounted offers for a fixed number of days:<\/em> Set a given number of days until you can re-order the offer.<br \/>\n<strong>NB.<\/strong> This counts for the first period. Upcoming periods will have normal product price.<\/li>\n<li><strong>Subscription plan and price rules advanced\u00a0<\/strong>(<em>Not obligated<\/em>)<strong>:<br \/>\n<\/strong><em>Fixed number of products:<\/em> This is used if the package has more then one product and you want to define a number the customer has to choose. The number you place here will be the obligated number to choose in this subscription plan.<br \/>\n<em>Discount percent for number of products:<\/em> Used if plan has more then one product and customer is able to choose number.<br \/>\nFor instance 10% discount for one product and 20% if two products are selected.<br \/>\n<em>Automatic stop:<\/em> Subscription plan is stopped after first period.<br \/>\n<em>Fixed date:<\/em> Set a date of when the first period of the subscription plan ends. Next period will be according to product frequency.<br \/>\n<em>Fixed period of time (number of days):<\/em> Set the number of days the first period of the subscription plan should have. Next period will be according to product frequency.<br \/>\n<em>Out this month:<\/em> First period expires this month.<br \/>\n<em>Out this year:<\/em> First period expires this year.<br \/>\n<strong>NB. <\/strong>This counts for the first period. Upcoming periods will have normal frequencies and prices.<br \/>\n<em>The number of products that the customer has to choose:<\/em> To use for subscription plans that includes more than 1 product.<br \/>\n<em>Fixed number of products:<\/em> Decides how many products that has to be chosen.<br \/>\n<em>Free numbers of Product:<\/em> Choose how many you want among the products.<br \/>\n<em>Discount percent for number of products:<\/em> Set a discount when a given number of products are chosen.<br \/>\n<em>Subscription contract:<\/em> will trigger a fee if the subscriber stops before a given timen. Choose a spesific date (Fixed date) or after a certain amount of periods (number of payment frequencies). Choose what type of contract fee to be used.<br \/>\n<strong>NB. <\/strong>If Subscription contract is combined with Initial Billing frequency the first period will not be accounted for. So if subscription plan has a length of 12 month with initial period of 1 month, the subscription contract will still count for 12 months.Use of p. 4 or 5 triggers Renewal name and description. Since the subscription plans first period will be different from the upcoming we might want to use different text aswell. Name and Description fields will be used for initial period, while the new fields are used from second period and throughout subscription lifetime.<a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Renewalname-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1375\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Renewalname-1.jpg\" alt=\"\" width=\"1889\" height=\"391\" \/><\/a><\/li>\n<li><strong>Subscription plan next step\u00a0\u00a0<\/strong>(<em>Not obligated<\/em>):<br \/>\nGives the opportunity to set a continuing subscription plan\/offer after the current one ends. The plan chosen will automatically start after first period ends. After the last subscription plan in p.6 ends the subscriber will continue on that subscription plan with price according to productregister.<br \/>\nAnother possibility is to choose the same chain subscription plan several times. What will happen is that the chain subscription plan will start over again with the same price as it originally had when the subscription plan was registered on the subscriber. In that way you can create a subscription plan with recurring periods that has a guaranteed price for as many periods you want.<br \/>\nWhen subscription plan with p.6 is registered on subscriber the prices of today are used for the upcoming periods. Upcoming price changes will not be accounted for.<\/li>\n<li><strong>Additional Products<br \/>\n<\/strong>This feature allows the subscriber to share access with others. Select what product and how many units the subscriber should have possibility to share.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>Note! If the payment method Vipps\/MobilePay is used, price = 0 cannot be used. Must have a price of 1 or higher. Applies to offer price and product price.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"edit-subscription-plan_wrap\"><div class=\"documentor-section  section-29\" id=\"edit-subscription-plan\" data-section-id=\"29\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.11.<\/span><span class=\"title-text\">Edit Subscription plan<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#edit-subscription-plan')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Subscription plan can be changed from the Subscriptions Overview with the\u00a0\u00a0<a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/arrow-down.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-439\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/arrow-down.jpg\" alt=\"\" width=\"13\" height=\"18\" \/><\/a> symbol and <strong>Edit subscription<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/ClickEditSubscription.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-438\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/ClickEditSubscription.jpg\" alt=\"\" width=\"1235\" height=\"311\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/ClickEditSubscription.jpg 1235w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/ClickEditSubscription-300x76.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/ClickEditSubscription-768x193.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/ClickEditSubscription-1024x258.jpg 1024w\" sizes=\"auto, (max-width: 1235px) 100vw, 1235px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Startdate for the new subscription plan is by default renewal date but can be chosen before renewal date.<br \/>\nChoose desired subscription plan and press <strong>Save.\u00a0<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/Editsubscriptionplan.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-758\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/Editsubscriptionplan.jpg\" alt=\"\" width=\"886\" height=\"749\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/Editsubscriptionplan.jpg 886w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/Editsubscriptionplan-300x254.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/Editsubscriptionplan-768x649.jpg 768w\" sizes=\"auto, (max-width: 886px) 100vw, 886px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"right-to-be-forgotten-gdpr_wrap\"><div class=\"documentor-section  section-83\" id=\"right-to-be-forgotten-gdpr\" data-section-id=\"83\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.12.<\/span><span class=\"title-text\">Right to be forgotten (GDPR)<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#right-to-be-forgotten-gdpr')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Subscribers have the right to have their personal data deleted. This is possible by using the delete button in the bottom left in the subscriber overview. Only requirement is that subscriber has no active subscriptiondata.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/delete.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1380\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/delete.jpg\" alt=\"\" width=\"1047\" height=\"152\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"stop-codes_wrap\"><div class=\"documentor-section  section-84\" id=\"stop-codes\" data-section-id=\"84\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.13.<\/span><span class=\"title-text\">Stop codes<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#stop-codes')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Stop codes are located under Systemdata &gt; Administration &gt; Configuration. Setup your own list with the stop codes you want to use.<\/p>\n<p>Stop codes will be sorted in the order you save them.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/Stopcodes1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1368\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/Stopcodes1.jpg\" alt=\"\" width=\"735\" height=\"484\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>When stop codes are created it changes the stop reason when cancelling a subscription from a free text field to a drop down containing the stop codes in your list.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/Stopcodes2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1369\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/Stopcodes2.jpg\" alt=\"\" width=\"545\" height=\"374\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>You can also decide what stop codes should be available on mypage. Go to Systemdata &gt; Administration &gt; Self Service and remove codes you want unavailable for your subscribers.<\/p>\n<p>Stop codes will be sorted in the order you save them.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/Stopcodes-2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1384\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/Stopcodes-2.jpg\" alt=\"\" width=\"635\" height=\"255\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"my-page-2_wrap\"><div class=\"documentor-section  section-68\" id=\"my-page-2\" data-section-id=\"68\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.14.<\/span><span class=\"title-text\">My page<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#my-page-2')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"my-page_wrap\"><div class=\"documentor-section  section-58\" id=\"my-page\" data-section-id=\"58\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.14.1.<\/span><span class=\"title-text\">My page self service<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#my-page')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>My page is your customers login for managing their own subscriptions. It provides an overview over active, historical and future subscription. All personal details like name, address, email etc. Invoices are listen under economy.<br \/>\nChosen payment type is shown and it can be changed to another optional payment type from My page.<br \/>\nIf subscription has been passive for less then 3 months, it can be restarted by subscriber.<\/p>\n<p>Subscription:<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Mypage.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-705\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Mypage.jpg\" alt=\"\" width=\"2544\" height=\"577\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Mypage.jpg 2544w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Mypage-300x68.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Mypage-1024x232.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Mypage-768x174.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Mypage-1536x348.jpg 1536w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/Mypage-2048x465.jpg 2048w\" sizes=\"auto, (max-width: 2544px) 100vw, 2544px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Payment methods:<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/PaymentmethodsMypage.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-729\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/PaymentmethodsMypage.jpg\" alt=\"\" width=\"1714\" height=\"546\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/PaymentmethodsMypage.jpg 1714w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/PaymentmethodsMypage-300x96.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/PaymentmethodsMypage-1024x326.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/PaymentmethodsMypage-768x245.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/PaymentmethodsMypage-1536x489.jpg 1536w\" sizes=\"auto, (max-width: 1714px) 100vw, 1714px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Economy page:<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/MypageEconomy.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-708\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/MypageEconomy.jpg\" alt=\"\" width=\"2537\" height=\"471\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/MypageEconomy.jpg 2537w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/MypageEconomy-300x56.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/MypageEconomy-1024x190.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/MypageEconomy-768x143.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/MypageEconomy-1536x285.jpg 1536w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/MypageEconomy-2048x380.jpg 2048w\" sizes=\"auto, (max-width: 2537px) 100vw, 2537px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"my-page-configuration_wrap\"><div class=\"documentor-section  section-70\" id=\"my-page-configuration\" data-section-id=\"70\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.14.2.<\/span><span class=\"title-text\">My page configuration<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#my-page-configuration')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>\u00a0<\/p>\n<p>This configuration can be found under Systemdata &gt; Administration &gt; Self Service<\/p>\n<p>These settings will decide the stop options available from My page.<br \/>There are three possible options to choose between:<\/p>\n<p><strong>End of period<\/strong> = Stop can only be done at end of period<br \/><strong>Optional<\/strong> = Stop can be set during period or at end<br \/><strong>None<\/strong> = No stop is possible from My page<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/01\/Mypageconfig.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1191\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/01\/Mypageconfig.jpg\" alt=\"\" width=\"1296\" height=\"467\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/01\/Mypageconfig.jpg 1296w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/01\/Mypageconfig-300x108.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/01\/Mypageconfig-1024x369.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/01\/Mypageconfig-768x277.jpg 768w\" sizes=\"auto, (max-width: 1296px) 100vw, 1296px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"group-subscriptions_wrap\"><div class=\"documentor-section  section-59\" id=\"group-subscriptions\" data-section-id=\"59\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.15.<\/span><span class=\"title-text\">Group subscriptions<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#group-subscriptions')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Group subscriptions is a feature that lets a subscriber have additional extra logins in a single subscription. Subscriber can share his additional users when logging into Mypage. This can also be done through the merchant client.<\/p>\n<p>To setup a subscription containing several digital users we use p.7 in the subscription plan creation.<br \/>\nSelect product the additional users should have access to, and how many extra users should be available:<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/p.7additionalproducts.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-721\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/p.7additionalproducts.jpg\" alt=\"\" width=\"965\" height=\"374\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/p.7additionalproducts.jpg 965w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/p.7additionalproducts-300x116.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/p.7additionalproducts-768x298.jpg 768w\" sizes=\"auto, (max-width: 965px) 100vw, 965px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>User can go to Mypage and Admin users to manage digital users:<\/p>\n<p>Actual Count = Active digital users<\/p>\n<p>Allowed Count = How many available users<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/AdditionalUsersMypage.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-725\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/AdditionalUsersMypage.jpg\" alt=\"\" width=\"1713\" height=\"519\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/AdditionalUsersMypage.jpg 1713w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/AdditionalUsersMypage-300x91.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/AdditionalUsersMypage-1024x310.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/AdditionalUsersMypage-768x233.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/AdditionalUsersMypage-1536x465.jpg 1536w\" sizes=\"auto, (max-width: 1713px) 100vw, 1713px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Adding New user:<\/p>\n<p>Email\/User name = Add valid email address<\/p>\n<p>Organization = Select organization for subscription<\/p>\n<p>User role:<\/p>\n<p>Admin: Digital user can edit subscription through Mypage.<br \/>\nUser: Digital user can not edit subscription and has no access through Mypage.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/addnewuserMypage.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-724\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/addnewuserMypage.jpg\" alt=\"\" width=\"1704\" height=\"806\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/addnewuserMypage.jpg 1704w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/addnewuserMypage-300x142.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/addnewuserMypage-1024x484.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/addnewuserMypage-768x363.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/addnewuserMypage-1536x727.jpg 1536w\" sizes=\"auto, (max-width: 1704px) 100vw, 1704px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Additional user added:<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/UseraddedMypage.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-726\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/UseraddedMypage.jpg\" alt=\"\" width=\"1708\" height=\"450\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/UseraddedMypage.jpg 1708w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/UseraddedMypage-300x79.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/UseraddedMypage-1024x270.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/UseraddedMypage-768x202.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/06\/UseraddedMypage-1536x405.jpg 1536w\" sizes=\"auto, (max-width: 1708px) 100vw, 1708px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"domain_wrap\"><div class=\"documentor-section  section-69\" id=\"domain\" data-section-id=\"69\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.16.<\/span><span class=\"title-text\">Domain subscriptions<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#domain')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Domain functionality is accessable through subscriber under tab Connect user. Domain is configured by using &#8220;Add new domain&#8221; button at the bottom:<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/01\/domene1-2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1188\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/01\/domene1-2.jpg\" alt=\"\" width=\"866\" height=\"970\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/01\/domene1-2.jpg 866w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/01\/domene1-2-268x300.jpg 268w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/01\/domene1-2-768x860.jpg 768w\" sizes=\"auto, (max-width: 866px) 100vw, 866px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Gmail.com domain is created. When registrating a domain you have to select a subscription package to connect it to. A domain can only be configured through client.<\/p>\n<p><strong>Domain users<\/strong><\/p>\n<p>The only criteria for creating a domain user is that you possess an email with the current domain name. Every domain user will obtain access to the selected subscription package.<br \/>\nDomain users are listed under Info button.<\/p>\n<p>User is created through a domain URL where you have to validate your email with a code you receive during registration. There are no maximum limit of domain users.<br \/>\nYou will receive your domain URL by Infosoft.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"user-search_wrap\"><div class=\"documentor-section  section-74\" id=\"user-search\" data-section-id=\"74\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.17.<\/span><span class=\"title-text\">User search<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#user-search')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>\u00a0<\/p>\n<p>Subscribers use email when logging into service. <br \/>Email can be used to find the connected subscriber through Search subscribers -&gt; Search -&gt; Users<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/03\/searchuser.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1221\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/03\/searchuser.jpg\" alt=\"\" width=\"1406\" height=\"768\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/03\/searchuser.jpg 1406w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/03\/searchuser-300x164.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/03\/searchuser-1024x559.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/03\/searchuser-768x420.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/03\/searchuser-750x410.jpg 750w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/03\/searchuser-1140x624.jpg 1140w\" sizes=\"auto, (max-width: 1406px) 100vw, 1406px\" \/><\/a><\/p>\n<p>Subscriber number is a link to subscriber:<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/03\/Userconnect.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1222\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/03\/Userconnect.jpg\" alt=\"\" width=\"657\" height=\"427\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/03\/Userconnect.jpg 657w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2024\/03\/Userconnect-300x195.jpg 300w\" sizes=\"auto, (max-width: 657px) 100vw, 657px\" \/><\/a><\/p>\n<p>We have three types of users: Main user, Shared users and Domain users.\u00a0<br \/>All users will link to the connected subscriber.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"set-new-password-for-user_wrap\"><div class=\"documentor-section  section-81\" id=\"set-new-password-for-user\" data-section-id=\"81\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.18.<\/span><span class=\"title-text\">Set new password for user<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#set-new-password-for-user')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Userpassword can be set with button next to recycle button. Random generated password will be sent to subscribers email and also displayed on screen. Email can be turned off.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/Recreatepw.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1357\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/Recreatepw.jpg\" alt=\"\" width=\"1050\" height=\"298\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"send-sms_wrap\"><div class=\"documentor-section  section-86\" id=\"send-sms\" data-section-id=\"86\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">6.19.<\/span><span class=\"title-text\">Send SMS<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#send-sms')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>SMS functionality is not default but can be configured. It works with both reminders and payment stop. Choose your own text and include subscription details<\/p>\n<p><strong>Payment stop<\/strong><\/p>\n<p>Will send sms to subscribers X days before they are getting payment stopped. When subscribers are noticed about upcoming stop, they get a chance to prevent stop by changing paymentagreement for example.<\/p>\n<p>If phone number is missing a message is sent to subscribers email.<\/p>\n<p><strong>Reminder<\/strong><\/p>\n<p>SMS is sent out in connection to reminder being sent out. Normally simultaneously but can be chosen.<\/p>\n<p>If phone number is missing a message is sent to subscribers email.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"economy-2_wrap\"><div class=\"documentor-section  section-4\" id=\"economy-2\" data-section-id=\"4\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.<\/span><span class=\"title-text\">Economy<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#economy-2')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"ledger-billing_wrap\"><div class=\"documentor-section  section-65\" id=\"ledger-billing\" data-section-id=\"65\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.1.<\/span><span class=\"title-text\">Ledger billing<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#ledger-billing')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>This economic feature is either turned on or off for your entire system.<br \/>\nIf turned on, the Ledger billing supports changing the payment demand based on outstanding balance (positive or negative), in case of a positive balance the price should be reduced, in case of a negative balance the price should be increased for upcoming invoice. If invoice price is changed you will see why it differs to original price under Invoice details button.<br \/>\nIn this example of Invoice details the subscriber has overpaid 100kr from earlier. Invoice amount is therefore reduced from NOK 249 to NOK 149:<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/04\/invoicedetucted.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1007\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/04\/invoicedetucted.jpg\" alt=\"\" width=\"1371\" height=\"802\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/04\/invoicedetucted.jpg 1371w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/04\/invoicedetucted-300x175.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/04\/invoicedetucted-1024x599.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/04\/invoicedetucted-768x449.jpg 768w\" sizes=\"auto, (max-width: 1371px) 100vw, 1371px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>In addition the system is able to split payments and connect them to invoices with outstanding amounts. For example if a subscriber has multiple demands wich have not been settle, and a single large payment is added to one of the demands, the payment will split and settle the other demands as long as payment lasts.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"product-prices-2_wrap\"><div class=\"documentor-section  section-5\" id=\"product-prices-2\" data-section-id=\"5\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.2.<\/span><span class=\"title-text\">Product prices <\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#product-prices-2')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Product price is chosen when creating a new product. However the price can be overruled when included in a subscription plan.<br \/>\nBoth <strong>Part number<\/strong> and <strong>External part number <\/strong>can be used to link product with a CRM or third-party system.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Price-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-412\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Price-1.jpg\" alt=\"\" width=\"1855\" height=\"907\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Price-1.jpg 1855w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Price-1-300x147.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Price-1-768x376.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Price-1-1024x501.jpg 1024w\" sizes=\"auto, (max-width: 1855px) 100vw, 1855px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>After the product is created you can edit price by opening the product in <strong>Subscription plan &#8211; Products<\/strong>.<br \/>\nRed prices are historical, green price is the active price and the upcoming prices will show in blue text.<br \/>\nThe <strong>Add price<\/strong> button lets you change price for other frequencies, while the <a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/unnamed-file.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-437\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/unnamed-file.jpg\" alt=\"\" width=\"19\" height=\"19\" \/><\/a>\u00a0button is used for changing price with the current frequency.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/EditProductPrice.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-436\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/EditProductPrice.jpg\" alt=\"\" width=\"1872\" height=\"907\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/EditProductPrice.jpg 1872w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/EditProductPrice-300x145.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/EditProductPrice-768x372.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/EditProductPrice-1024x496.jpg 1024w\" sizes=\"auto, (max-width: 1872px) 100vw, 1872px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>When updating prices in connection with annual price increases it is recommended doing this before 1 december every year. That way we are certain that all yearly renewals will get the new price.<br \/>\n1 December will be sufficient as long as invoice duedate is less then 30 days.<\/p>\n<p>If we click + button we can update price for next year. Example with a product without tax:<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/products.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1350\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/products.jpg\" alt=\"\" width=\"722\" height=\"344\" \/><\/a><\/p>\n<p>In this example the price for all invoices including this product with startdate 01.01.2026 or later will get amount 10.000kr. If duedate is set to 30 days, the invoice will be produced 01.12.2025.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"payments-2_wrap\"><div class=\"documentor-section  section-16\" id=\"payments-2\" data-section-id=\"16\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.3.<\/span><span class=\"title-text\">Payments<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#payments-2')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>When opening a subscriber overview the <strong>Payments<\/strong> option lets you inspect all of the payments registered by the subscriber.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/payments-3.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-759\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/payments-3.jpg\" alt=\"\" width=\"1728\" height=\"348\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/payments-3.jpg 1728w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/payments-3-300x60.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/payments-3-1024x206.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/payments-3-768x155.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/payments-3-1536x309.jpg 1536w\" sizes=\"auto, (max-width: 1728px) 100vw, 1728px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left;\">A payment is also possible to manually register here by using &#8220;Add new&#8221; button. Invoice Number is optional and can be used if the number exists.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Register.payment.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-760\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Register.payment.jpg\" alt=\"\" width=\"977\" height=\"464\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Register.payment.jpg 977w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Register.payment-300x142.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Register.payment-768x365.jpg 768w\" sizes=\"auto, (max-width: 977px) 100vw, 977px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"refund_wrap\"><div class=\"documentor-section  section-64\" id=\"refund\" data-section-id=\"64\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.4.<\/span><span class=\"title-text\">Refund<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#refund')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Refund can be done in two ways. Refund with and without existing payments.<br \/>\nTo create a refund, open subscriber and og to payments &gt; Register Refund<\/p>\n<p><span style=\"font-weight: bold;\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/04\/Refund.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-963\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/04\/Refund.jpg\" alt=\"\" width=\"957\" height=\"582\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/04\/Refund.jpg 957w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/04\/Refund-300x182.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/04\/Refund-768x467.jpg 768w\" sizes=\"auto, (max-width: 957px) 100vw, 957px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Choose subscription plan and amount to refund. External reference and Comment are optional fields.<br \/>\nTo create a refund on existing payment we click details arrow button and Refund. Data will be prefilled when refunding existing payment.<\/p>\n<p>Note! Refund is only for registering the payment out of Info-Subscription. Refund must also be manually registered via the payment channel they have paid in, which can be online banking, Vipps\/MobilePay or card etc.<br \/>\nRegistered refunds for a period can be found by selecting Search subscribers, Search, and selecting the Payments tab.<br \/>\nBy entering from and to dates, the result will show Subscriber number, Name, Amount and comment for the various registered refunds.<br \/>\nThe Payments report contains all refunds that have been registered. They can be filtered with the Payment type field.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"write-offs_wrap\"><div class=\"documentor-section  section-66\" id=\"write-offs\" data-section-id=\"66\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.5.<\/span><span class=\"title-text\">Write-offs<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#write-offs')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Write-offs are done to delete credits or debits for upcoming invoice. These corrections are located under the subscription plan Details &gt; Corrections. Adding or deleting transaction will inflict economic changes for this subscription plan only.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/05\/corrections.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1080\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/05\/corrections.jpg\" alt=\"\" width=\"973\" height=\"583\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/05\/corrections.jpg 973w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/05\/corrections-300x180.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/05\/corrections-768x460.jpg 768w\" sizes=\"auto, (max-width: 973px) 100vw, 973px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>From here you are able to add new corrections and also delete them. When adding a Credit to the subscriber it will decrease upcoming invoice amount. Adding a debit will increase upcoming invoice amount.<br \/>\nTo delete we select the transactions we want to delete by checking the boxes on the left side. Press delete button.<br \/>\nTransactions are now deleted and will not be included for next invoice.<\/p>\n<p class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"Oversettelse\" data-ved=\"2ahUKEwjBqc3QiJmOAxXFHhAIHSGVAgEQ3ewLegQICRAW\" aria-label=\"Oversatt tekst: Registered corrections for a period can be found by selecting Search subscribers, Search, and selecting the Corrections tab.\n\nBy specifying the from and to date, and the option to filter on All, Credit or Debit transactions, the result will show the Type of correction, Subscriber number, Name, Amount and comment for the various registered refunds.\n\nNote! these are uninvoiced corrections that can be searched for. When a correction has been invoiced, this will not be displayed in the search, but in the Invoice Report report.\n\nIn the Invoice Report report, a correction that has been invoiced will be presented. In the Of which Deduction field, a credit transaction will appear and under the Of which Additions field, a debit transaction will appear.\"><span class=\"Y2IQFc\" lang=\"en\">Registered corrections for a period can be found by selecting Search subscribers, Search, and selecting the Corrections tab. By specifying the from and to date, and the option to filter on All, Credit or Debit transactions, the result will show the Type of correction, Subscriber number, Name, Amount and comment for the various corrections. Note! these are uninvoiced corrections that can be searched for. When a correction has been invoiced, it will not be displayed in the search, but in the Invoice Report report. <\/span>In the Invoice Report, a correction that has been invoiced will be presented. In the Deduction field, a credit transaction will appear and under the Addition field, a debit transaction will appear.<\/p>\n<div id=\"tw-container\" class=\"nev7se\" data-cp=\"1\" data-nnttsvi=\"1\" data-ntl-fpwrite=\"true\" data-sletp=\"false\" data-ssbp=\"true\" data-sugg-time=\"500\" data-sugg-url=\"https:\/\/clients1.google.com\/complete\/search\" data-uilc=\"no\" data-vil=\",af,af-ZA,am,am-ET,ar-EG,ar-AE,ar-KW,ar-QA,ar,ar-IL,ar-JO,ar-LB,ar-PS,az,az-AZ,bg,bg-BG,bn,bn-BD,bn-IN,ca,ca-es,cs,cs-CZ,de,de-DE,de-CH,de-AT,de-LI,en,en-US,en-CA,en-AU,en-NZ,en-GB,en-IN,en-KE,en-TZ,en-NG,en-GH,en-PH,en-ZA,es,es-ES,es-AR,es-UY,es-419,es-BO,es-CL,es-CR,es-CO,es-DO,es-EC,es-GT,es-HN,es-NI,es-PA,es-PE,es-PR,es-PY,es-SV,es-VE,es-MX,es-US,eu,eu-ES,fi,fi-FI,fr,fr-FR,fr-CH,fr-BE,gl,gl-ES,gu,gu-IN,he,he-IL,iw,iw-IL,hu,hu-HU,hy,hy-AM,id,id-ID,is,is-IS,it,it-IT,it-CH,ja,ja-JP,jv,jv-ID,ka,ka-GE,km,km-KH,kn,kn-IN,ko,ko-KR,la,lo,lo-LA,lv,lv-LV,ml,ml-IN,mr,mr-IN,ms,ms-MY,nl,nl-NL,nb,nb-NO,ne,ne-NP,pl,pl-PL,pt,pt-BR,pt-PT,ro,ro-RO,ru,ru-RU,si-LK,sk,sk-SK,sr,sr-RS,su,su-ID,sv,sv-SE,sw,sw-TZ,sw-KE,ta,ta-IN,ta-SG,ta-LK,ta-MY,te,te-IN,tr,tr-TR,ur,ur-PK,ur-IN,yue,yue-HK,yue-Hant-HK,zh-HK,zh,zh-CN,zh-cmn,zh-cmn-CN,zh-Hans,zh-Hans-CN,zh-cmn-Hans,zh-cmn-Hans-CN,cmn-CN,cmn-Hans,cmn-Hans-CN,zh-TW,zh-Hant-TW,cmn-TW,cmn-Hant-TW,zh-cmn-TW,zh-cmn-Hant-TW,zu,zu-ZA,hi,hi-IN,tl,tl-PH,pa,pa-IN\">\n<div id=\"tw-ob\" class=\"tw-src-ltr\">\n<div class=\"oSioSc\">\n<div id=\"tw-target\">\n<div id=\"kAz1tf\" class=\"g9WsWb PZPZlf\" data-attrid=\"tw-targetArea\" data-entityname=\"Google Translate\">\n<div id=\"tw-target-rmn-container\" class=\"tw-target-rmn tw-ta-container tw-nfl\" tabindex=\"0\" role=\"text\">\n<pre id=\"tw-target-rmn\" class=\"tw-data-placeholder tw-text-small tw-ta\" dir=\"ltr\" data-placeholder=\"\"><\/pre>\n<\/div>\n<div class=\"iYB33c\">\n<div id=\"tw-tmenu\" class=\"tw-menu\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"tw-images\"><\/div>\n<div class=\"dURPtb\"><\/div>\n<div>\n<div><\/div>\n<\/div>\n<\/div>\n<div class=\"KFFQ0c xKf9F\"><\/div>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"bulk-credit_wrap\"><div class=\"documentor-section  section-93\" id=\"bulk-credit\" data-section-id=\"93\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.6.<\/span><span class=\"title-text\">Bulk credit<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#bulk-credit')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Systemdata &gt; Administration &gt; Accounting write-off<\/p>\n<p>To credit balances and credit overdue demands for multiple subscribers at once, we can use this bulk function. Here we select the organization, date range for balance and overdue demands and total balance and demand amount. Please note that charges and overdue demands are presented as negative amounts and allowances as positive amounts. We can then choose to mark all or only some of the subscriptions in the result before we proceed with the write-off. In the popup which appears before the write-off starts, it is possible to save a standard reason or register a special reason on written off balances and credited demands.<\/p>\n<p><span data-contrast=\"auto\">If a balance has already been realized on an invoice, it will not appear in this search. The search only allows you to retrieve outstanding balances\u00a0<\/span><span data-contrast=\"auto\">and overdue demands<\/span><span data-contrast=\"auto\">\u00a0on stopped subscriptions.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/12\/writeoff.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1465\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/12\/writeoff.jpg\" alt=\"\" width=\"1710\" height=\"787\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">Button on the <\/span><span data-contrast=\"auto\">right<\/span><span data-contrast=\"auto\">\u00a0will export your data to Excel.<\/span><br \/>\n<span data-contrast=\"auto\">Accounting write-off cannot be undone.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">When the write-off is finished, the page is updated with detailed information\u00a0about the write-off result. This information\u00a0is also possible to export to Excel via button on the right.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"payment-stop_wrap\"><div class=\"documentor-section  section-28\" id=\"payment-stop\" data-section-id=\"28\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.7.<\/span><span class=\"title-text\">Payment stop<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#payment-stop')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>If a payment is missing and the due date is passed the system will stop the subscription. The <a href=\"https:\/\/docs.infosoft.no\/#dunning-process\">Dunning process<\/a> connected to the <a href=\"https:\/\/docs.infosoft.no\/#billing-plan\">Billing plan<\/a> decides if\/when the subscriber gets payment stopped. Payment stop will occur when due dates in both Billing plan and Dunning process has expired.<\/p>\n<p>When subscriber is payment stopped the invoice is credited and a charge of the remaining amount gets registered in ledger.<\/p>\n<p>Billing plan itself has a date of when invoice should be paid based on value set in &#8220;Minimum number of days before the due date&#8221;. If the value is set to 14 it will generate invoice 14 days before the end of the current billing plan frequency.<br \/>\nDunning process also has its own date of when a reminder should be paid, in addition it has a date of how many days after that it should be payment stopped.<\/p>\n<p>So we have three due dates that has to expire before payment stop occurs:<br \/>\nBilling plan + Dunning process + Payment stopdate\u00a0 = Subscriber payment stopped<\/p>\n<p>If there&#8217;s no Dunning process connected to the Billing plan, it will not have any follow up reminders or payment stop.<\/p>\n<p>NB. Payment stop works retroactive, so when activated it will stop subscribers with startdate back in time.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"automatic-stop_wrap\"><div class=\"documentor-section  section-41\" id=\"automatic-stop\" data-section-id=\"41\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.8.<\/span><span class=\"title-text\">Automatic stop<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#automatic-stop')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Automatic stop can be connected to a subscription plan so that subscriber gets automatically stopped at period end. A subscriber with automatic stop will have notice of the upcoming stop in subscribers overview. The feature is intended for use in combination with offers or one-time deliveries.<br \/>\nAutomatic stop can be chosen when creating or editing a Subscription plan. If subscriber wants to continue subscription after a period with automatic stop we have to create a new order from stopdate.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"reminders_wrap\"><div class=\"documentor-section  section-43\" id=\"reminders\" data-section-id=\"43\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.9.<\/span><span class=\"title-text\">Reminders<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#reminders')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Systemdata &gt; Billing management &gt; Dunning process<br \/>\nReminders are being produced based on\u00a0<a href=\"https:\/\/docs.infosoft.no\/#dunning-process\">Dunning process<\/a> connected to the subscription plan.<br \/>\nThe reminder gets issued when duedate of billing plan is passed and dunning process issuedate has occurred.<br \/>\nReminders may or may not have a reminder fee in addition to the original amount dependent on dunning process setup. Fee can be added under 2. Setup balance invoice in Dunning process setup. If multiple reminders are configurated the fee will accumulate.<br \/>\nReminder invoice contains a reference to original invoice so when reminder is paid by subscriber it will settle the original invoice that is connected to delivery. If a reminder is not paid the subscriber will be stopped if payment stop is configured in dunning process. If payment stop is not configurated subscription will continue.<\/p>\n<p>In addition there are scenarios where the reminder can have a decreased amount. This occurs if invoice is partially paid with default system settings.<br \/>\nDirect payments will exclusively decrease reminder amount and no other form of credits or corrections.<\/p>\n<p>Example 1:<br \/>\nInvoice amount is 500kr and subscriber has paid 400kr, the reminder will be 100kr.<\/p>\n<p>Example 2:<br \/>\nInvoice amount is 500kr and subscriber has paid 400kr, subscriber is given 100kr in credit before the reminder is produced, the reminder would still be 100kr.<br \/>\nInvoice for next period will include the 100kr credit.<\/p>\n<p><strong>Postpone reminder<\/strong><\/p>\n<p>Invoice with upcoming reminder can be postponed by clicking arrow down button next to details. Set a new date for reminder and a reason for the postponement and click save.<br \/>\nReminder time can be found in Invoice details.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Postponereminder.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1373\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Postponereminder.jpg\" alt=\"\" width=\"154\" height=\"193\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"additional-invoice_wrap\"><div class=\"documentor-section  section-87\" id=\"additional-invoice\" data-section-id=\"87\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.10.<\/span><span class=\"title-text\">Additional invoice<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#additional-invoice')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>\u00a0<\/p>\n<p>Additional invoice is created as a standalone invoice in addition to other subscription plans.\u00a0<\/p>\n<p>Invoice is created with either spesific products and productprices or with amount and text by own choosing.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/AccountInvoice_1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1389\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/AccountInvoice_1.jpg\" alt=\"\" width=\"1905\" height=\"417\" \/><\/a><\/p>\n<p>\u00a0<\/p>\n<p>When creating invoice with amount and text we add invoice lines and save data. Invoice is created and produced immediately.\u00a0<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/AccountInvoice_2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1390\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/AccountInvoice_2.jpg\" alt=\"\" width=\"643\" height=\"426\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"balance-invoice_wrap\"><div class=\"documentor-section  section-85\" id=\"balance-invoice\" data-section-id=\"85\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.11.<\/span><span class=\"title-text\">Balance invoice<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#balance-invoice')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>\u00a0<\/p>\n<p>Systemdata &gt; Billing Management &gt; Dunning process &gt; Balance invoice<\/p>\n<p>We can configure one balance invoice pr system. Configuration will produce invoice with subscribers remaining balance if the criterias set in the configuration are met. In following example a balance invoice will be produced if a subscriber owes 90kr or more. Invoice is produced 1 day after the subscription is stopped. Balance invoice will not be produced unless a subscription gets stopped.<br \/>Billingplan will decide duedate for balance invoice.\u00a0<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/Balance_Invoice.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1376\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/Balance_Invoice.jpg\" alt=\"\" width=\"1363\" height=\"405\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"ehf-3-0_wrap\"><div class=\"documentor-section  section-27\" id=\"ehf-3-0\" data-section-id=\"27\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.12.<\/span><span class=\"title-text\">EHF 3.0<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#ehf-3-0')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>EHF (Elektronisk Handelsformat &#8211; Electronic Trading Format)<\/p>\n<p>EHF is enabled under system configuration and the setting is turned on\/off on an organization level.<br \/>\nThe configuration setup is done under Systemdata &#8211; Configuration and will have to contain:<br \/>\n<em>Accesspoint Id<\/em> \u2013 An optional reference to the EHF access point supplier (where the EHF file is sent after production). Infosoft offers accesspoint of use.<br \/>\n<em>Organization Number<\/em> \u2013 The number\/id for the selling\/supplying organization, I.e. the one generating invoices (can be retrieved from Organization Identifications list in GUI and supplied during configuration).<\/p>\n<p>EHF export is executed automatically through webservices and every customer with a organizationnumber will be included in EHF export. When invoice gets issued the system will generate an EHF file in addition to the regular invoice. The same procedure is for credit notes.<br \/>\nGenerating EHF invoices will apply to invoices never exported before and\u00a0exclude already exported invoices.<\/p>\n<p>EHF 3.0 is a common format for EU countries, but the non-norwegian rules will not be implemented until further.<br \/>\nThe EHF files are exported at least once a week to an FTP server and transferred directly to accesspoint.<\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"invoice-payer_wrap\"><div class=\"documentor-section  section-42\" id=\"invoice-payer\" data-section-id=\"42\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.13.<\/span><span class=\"title-text\">Billpayer<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#invoice-payer')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>When invoice of a subscription is being paid by someone else then the subscriber<br \/>\nwe use billpayer. We can add billpayer when adding new subscription by selecting + Add payer.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/11\/Addsubscriptionplan-2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-753\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/11\/Addsubscriptionplan-2.jpg\" alt=\"\" width=\"1000\" height=\"532\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/11\/Addsubscriptionplan-2.jpg 1000w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/11\/Addsubscriptionplan-2-300x160.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/11\/Addsubscriptionplan-2-768x409.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Billpayer is connected to the spesific subscription plan in subscription overview and is active from first period.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Invoicepayer-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-761\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Invoicepayer-1.jpg\" alt=\"\" width=\"1883\" height=\"254\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Invoicepayer-1.jpg 1883w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Invoicepayer-1-300x40.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Invoicepayer-1-1024x138.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Invoicepayer-1-768x104.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Invoicepayer-1-1536x207.jpg 1536w\" sizes=\"auto, (max-width: 1883px) 100vw, 1883px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Contacts tab holds information about all billpayers for this subscriber. Editing payer is possible from this tab.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Contacts.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-762\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Contacts.jpg\" alt=\"\" width=\"1533\" height=\"287\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Contacts.jpg 1533w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Contacts-300x56.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Contacts-1024x192.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/03\/Contacts-768x144.jpg 768w\" sizes=\"auto, (max-width: 1533px) 100vw, 1533px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Active subscription<\/strong><\/p>\n<p>If we add invoice payer on active subscription it will apply from next subscription period. This can be done through details arrow button on the subscription &gt; &#8220;Add next invoice payer&#8221;.<\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"consolidated-billing-and-invoicing_wrap\"><div class=\"documentor-section  section-37\" id=\"consolidated-billing-and-invoicing\" data-section-id=\"37\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.14.<\/span><span class=\"title-text\">Enterprise plan<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#consolidated-billing-and-invoicing')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Enterprise plan is a functionality for one customer\/company to be a invoicepayer and to setup an enterprise plan for two or more subscribers. The economy is held by the enterprise plan owner but is also visible on each subscriber. Economy will show on both subscriber and invoice payer as invoicenumber, period, amount, tax and fee will be identical on the two. Subscriber can not make a stop, credit, credit note, invoice copy or send invoice copy.<\/p>\n<p>If the enterprise plan owner stops or misses payment it will stop subscription according to billing plan for all of the subscribers connected to the billpayer.<br \/>\nIn terms of enterprise plan settlement it can be set as a fixed date, a day in each month or once a year settlement that is charged according to subscription&amp;billing plan.<\/p>\n<p>If a payment does not match issued amount the payment is saved in ledger on invoicepayer and neither subscriber or invoicepayer is marked as paid. Manual match must then be performed. Payer\u00a0can\u00a0choose\u00a0paymenttype EHF<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0or\u00a0<\/span>Invoice.<\/p>\n<p>When adding an enterprise plan connection to a subscriber the invoice is prepared and gets issued they day after. This gives time to attach many subscribers to the enterprise plan before invoice gets issued. Ideally as many subscribers as possible are included in the first invoice. Subscribers that are attached to enterprise plan after first invoice is issued will be issued with their own invoice and invoice period until next invoice is issued.<br \/>\nInvoice period startdate will be day of order + 1 day. Enddate will be set in terms of what date is set in the enteprise plan generation. The billing alignment can be either monthly or yearly.<br \/>\n<strong>NB<\/strong>. It is important to notify that <a href=\"https:\/\/docs.infosoft.no\/#payment-stop\">paymentstop<\/a> is not working with enterprise plans because of potential volumes within the plans. Make sure to manually manage enterprise plans.<\/p>\n<p>Enterprise plan is created from <strong>Systemdata -&gt; Enterprise plan<\/strong><\/p>\n<p>When we press <strong>+ Add new\u00a0<\/strong>a wizard will guide you with creating the Enterprise plan.<\/p>\n<p>Enterprise plan can be activated when its created or its possible to activate\/expire the plan when opening the enterprise plan owner.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPoverview.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-626\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPoverview.jpg\" alt=\"\" width=\"1864\" height=\"543\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPoverview.jpg 1864w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPoverview-300x87.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPoverview-768x224.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPoverview-1024x298.jpg 1024w\" sizes=\"auto, (max-width: 1864px) 100vw, 1864px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Enterprise plan details shows plan data.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPdetails-2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-765\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPdetails-2.jpg\" alt=\"\" width=\"804\" height=\"594\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPdetails-2.jpg 804w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPdetails-2-300x222.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPdetails-2-768x567.jpg 768w\" sizes=\"auto, (max-width: 804px) 100vw, 804px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>When adding a new subscription plan we can use + Add payer to add invoice payer and later on Enterprise plan. We can choose the Enterprise plan we just created and attach it to the subscription plan.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPaddplan-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-796\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPaddplan-1.jpg\" alt=\"\" width=\"625\" height=\"574\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPaddplan-1.jpg 625w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPaddplan-1-300x276.jpg 300w\" sizes=\"auto, (max-width: 625px) 100vw, 625px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Add enterprise plan and continue order.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPchoose.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-797\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPchoose.jpg\" alt=\"\" width=\"611\" height=\"570\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPchoose.jpg 611w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPchoose-300x280.jpg 300w\" sizes=\"auto, (max-width: 611px) 100vw, 611px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>When managing the enterprise plan subscriber we can edit subscriptions connected to it within the invoice issued by selecting Edit invoice.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPEditinvoice-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-798\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPEditinvoice-1.jpg\" alt=\"\" width=\"1885\" height=\"642\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPEditinvoice-1.jpg 1885w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPEditinvoice-1-300x102.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPEditinvoice-1-1024x349.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPEditinvoice-1-768x262.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPEditinvoice-1-1536x523.jpg 1536w\" sizes=\"auto, (max-width: 1885px) 100vw, 1885px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Select subscriptions you want to credit. If there are remaining subscriptions after credit it will produce a new invoice for same period for the non-credited subscriptions.<br \/>\nSubscriptions will be included in invoice from next period.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPeditinvoicedetails.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-800\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPeditinvoicedetails.jpg\" alt=\"\" width=\"1883\" height=\"443\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPeditinvoicedetails.jpg 1883w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPeditinvoicedetails-300x71.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPeditinvoicedetails-1024x241.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPeditinvoicedetails-768x181.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPeditinvoicedetails-1536x361.jpg 1536w\" sizes=\"auto, (max-width: 1883px) 100vw, 1883px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>For stopping subscriptions, go to details on the enterprise plan.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPsubscription.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-740\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPsubscription.jpg\" alt=\"\" width=\"2518\" height=\"410\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPsubscription.jpg 2518w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPsubscription-300x49.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPsubscription-1024x167.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPsubscription-768x125.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPsubscription-1536x250.jpg 1536w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPsubscription-2048x333.jpg 2048w\" sizes=\"auto, (max-width: 2518px) 100vw, 2518px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Select the subscriptions you want to stop. You will get to choose to stop immediately or at the end of the period. This will <strong>not<\/strong> credit the invoice.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPstopsubscriptions.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-741\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPstopsubscriptions.jpg\" alt=\"\" width=\"2520\" height=\"773\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPstopsubscriptions.jpg 2520w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPstopsubscriptions-300x92.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPstopsubscriptions-1024x314.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPstopsubscriptions-768x236.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPstopsubscriptions-1536x471.jpg 1536w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/EPstopsubscriptions-2048x628.jpg 2048w\" sizes=\"auto, (max-width: 2520px) 100vw, 2520px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"credit_wrap\"><div class=\"documentor-section  section-26\" id=\"credit\" data-section-id=\"26\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.15.<\/span><span class=\"title-text\">Credit<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#credit')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>A credit note is issued in various situations to correct a mistake. The purpose is to return money to the customer and informing that the money has been added.<\/p>\n<p>A credit note can be made by selecting the invoice you want to credit from the Subscription overview or Invoice tab and click the button next to details. After creating a credit note the system will generate a negative amount invoice of the same amount as the original invoice. Once the credit is made it will update the subscribers ledger. At this time you can only credit total invoice amount, but partial credit will be possible in near future.<\/p>\n<p>Credit note can be created from an issued invoice who has not been paid. The credit will be deducted on subscribers first upcoming invoice if credit is done with a paid invoice. This means that if a subscriber has two different Subscription plans and gets a credit for one spesific Subscription plan, this will affect the upcoming invoice no matter if its a invoice concerning the spesific plan or not. If an unpaid issued invoice is credited the system will create a credit note which will zero out the amount.<\/p>\n<p>If however the subscription is ending and there is no upcoming invoices, the credit will be registered in the ledger with no further action.<br \/>\nCredit note date and invoicenumber can be seen in subscribers overview or invoices tab<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/CreditNote-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-766\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/CreditNote-1.jpg\" alt=\"\" width=\"1885\" height=\"263\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/CreditNote-1.jpg 1885w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/CreditNote-1-300x42.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/CreditNote-1-1024x143.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/CreditNote-1-768x107.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/CreditNote-1-1536x214.jpg 1536w\" sizes=\"auto, (max-width: 1885px) 100vw, 1885px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"offersdiscounts-2_wrap\"><div class=\"documentor-section  section-6\" id=\"offersdiscounts-2\" data-section-id=\"6\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.16.<\/span><span class=\"title-text\">Offers&discounts<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#offersdiscounts-2')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>For managing Offers&amp;discounts see\u00a0<a href=\"https:\/\/docs.infosoft.no\/#productssubscription-plans\">Products&amp;subscription plans<\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"permanent-discount_wrap\"><div class=\"documentor-section  section-60\" id=\"permanent-discount\" data-section-id=\"60\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.17.<\/span><span class=\"title-text\">Permanent discount<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#permanent-discount')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>When using different kinds of discounts in the subscription plan it will only apply for the first period. Permanent discount is intended to be used when the discount is to apply until the subscription ends.<\/p>\n<p>Permanent discount is maintained from Systemsetting &gt; Configuration &gt; Permanent discount<\/p>\n<p>Type in Name, Description and Discount percent:<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2022\/03\/Permdiscount.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-767\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2022\/03\/Permdiscount.jpg\" alt=\"\" width=\"957\" height=\"741\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2022\/03\/Permdiscount.jpg 957w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2022\/03\/Permdiscount-300x232.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2022\/03\/Permdiscount-768x595.jpg 768w\" sizes=\"auto, (max-width: 957px) 100vw, 957px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>List of created permanent discounts are listed beneath.<\/p>\n<p>When we add a new subscription plan to a subscriber we can add one of our permanent discounts by clicking Permanent discount. The list of active permanent discount will be available:<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2022\/03\/chosepermanentdiscount.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-769\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2022\/03\/chosepermanentdiscount.jpg\" alt=\"\" width=\"613\" height=\"537\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2022\/03\/chosepermanentdiscount.jpg 613w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2022\/03\/chosepermanentdiscount-300x263.jpg 300w\" sizes=\"auto, (max-width: 613px) 100vw, 613px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"billing-plan_wrap\"><div class=\"documentor-section  section-21\" id=\"billing-plan\" data-section-id=\"21\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.18.<\/span><span class=\"title-text\">Billing plan<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#billing-plan')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>A billing plan is a set of parameters that controls how a subscription is billed. Billing plan is always mandatory in a Subscription plan. Specifically, a billing plan determines the Due Date, the Frequency, how large a fee should be added, when to send reminders etc. These properties are used when issuing new payment demands (and invoices), so that the payment demand is generated at the right time with the correct due date, and any static payment related fees are added to the Invoice. For instance, it might cost 25 NOK to have an invoice issued on paper while an e-invoicing only costs 5 NOK, that fee can be exposed on the invoice to the subscriber directly.<\/p>\n<p>A billing plan is created through a step by step guide under <strong>Systemdata<\/strong> &#8211;\u00a0<strong>Billing plan<\/strong> &#8211;\u00a0<strong>Add new<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>1.\u00a0<\/strong>Plan name.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Createbillingplan.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-770\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Createbillingplan.jpg\" alt=\"\" width=\"654\" height=\"598\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Createbillingplan.jpg 654w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Createbillingplan-300x274.jpg 300w\" sizes=\"auto, (max-width: 654px) 100vw, 654px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>2.<\/strong>\u00a0<em>Billing frequency<\/em> will determine invoice regularity.<\/p>\n<p><em>When will the invoice be produced?<\/em><br \/>\n&#8211; Minimum number of days the invoice should be produced before the invoice due date.<br \/>\nThis might be more if the payment method limit is more than the minimum number of days value, but in most cases invoice will be produced on the exact day. In this case invoice will be produced 14 days before due date.<br \/>\n&#8211; Fee can be added per paymenttype. If we set &#8220;From period&#8221; = 1, fee is added from first period. If we set 2, fee is added from second period.<br \/>\nTax policy needs to be selected. This can either be set to &#8220;Distributional to product value&#8221; or &#8220;No tax on fee&#8221;. If product has tax it is recommended to set &#8220;Distributional to product value&#8221;. Fee tax will copy tax percent of the product.<br \/>\n<strong>NB.<\/strong> For new subscriptions the invoice will be produced immediately as subscription starts and the due date will be the chosen number of days from subscription startdate. In this case due date will be in 14 days. The next invoice will be produced 14 days before next due date again, and so on.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Billingplan.p2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1215\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Billingplan.p2.jpg\" alt=\"\" width=\"872\" height=\"960\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Billingplan.p2.jpg 872w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Billingplan.p2-273x300.jpg 273w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Billingplan.p2-768x846.jpg 768w\" sizes=\"auto, (max-width: 872px) 100vw, 872px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>3. <\/strong>Choose dunning process for this billing plan.<br \/>\nDunning process is explained <a href=\"https:\/\/docs.infosoft.no\/#dunning-process\">here<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Createbillingplan3.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-772\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Createbillingplan3.jpg\" alt=\"\" width=\"383\" height=\"587\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Createbillingplan3.jpg 383w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Createbillingplan3-196x300.jpg 196w\" sizes=\"auto, (max-width: 383px) 100vw, 383px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong>4.\u00a0<\/strong>Summary of this billing plan before you Save and exit.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/BillingPlanSummary.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-532\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/BillingPlanSummary.jpg\" alt=\"\" width=\"464\" height=\"725\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/BillingPlanSummary.jpg 464w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/BillingPlanSummary-192x300.jpg 192w\" sizes=\"auto, (max-width: 464px) 100vw, 464px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"dunning-process_wrap\"><div class=\"documentor-section  section-22\" id=\"dunning-process\" data-section-id=\"22\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.19.<\/span><span class=\"title-text\">Dunning process<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#dunning-process')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>A dunning process lets you decide how unpaid invoices should be handled by the system.<\/p>\n<p>Dunning process is created through a step by step guide under<strong> Systemdata &#8211; Billing Management &#8211; Dunning Process &#8211; Add new<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>1.<\/strong> Choose a name for the process<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Dunning1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1335\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Dunning1.jpg\" alt=\"\" width=\"1883\" height=\"862\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>2. <\/strong>Setup payment request.<br \/>\nSets how many extra payment request the provider should attempt. If number of payment request days are set to 1, system will execute one extra request the day after initial payment request failed.<span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:1440,&quot;335559737&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559991&quot;:360}\"><br \/>\n<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Dunning2-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1336\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Dunning2-1.jpg\" alt=\"\" width=\"1884\" height=\"862\" \/><\/a><\/p>\n<p><em><br \/>\n<\/em><strong>3. <\/strong>Setup reminder<br \/>\nDelay &#8211; How many days after invoice duedate is the reminder created<br \/>\nMinimum due days &#8211; Set reminder duedate<br \/>\nThe Reminder Fee &#8211; Amount of fee on the reminder<\/p>\n<p><strong>PS.\u00a0<\/strong>When creating several reminders the delay of the second reminder follows minimum due days of the first one.<br \/>\nExample:<br \/>\nReminder 1 has minimum due days = 10<br \/>\nReminder 2 has delay = 5<\/p>\n<p>When reminder 1 gets issued it has 10 days due. Reminder 2 is produced 5 days after due date of reminder 1.<br \/>\nA potential reminder 3 would have followed reminder 2.<\/p>\n<p><strong>Consume partial payments on reminder generation<\/strong> &#8211; Will allow extra payments the subscriber might have to be included in the reminder. Extra payments will decrease reminder amount to be paid.<\/p>\n<p><strong>Write off unpaid reminder fee on exact match<\/strong> &#8211; If original invoice is paid after reminder is produced the reminder fee is written off and demand is set to paid.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Dunning3-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1337\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Dunning3-1.jpg\" alt=\"\" width=\"1882\" height=\"860\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>4.\u00a0<\/strong>Subscription contract<br \/>\nUsed if contract is configured on subscription plan.<br \/>\nIf subscription contract is broken it will release an invoice. Choose the billing plan invoice should follow.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Dunning4-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1338\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Dunning4-1.jpg\" alt=\"\" width=\"1880\" height=\"861\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>5.<\/strong> Setup stop rules<\/p>\n<p>To calculate when to stop a subscription we use both &#8220;Delay&#8221; and &#8220;Balance Threshold Amount&#8221;. If for instance &#8220;Delay&#8221; = 10 and &#8220;Balance Threshold Amount&#8221; = 100 the system will stop subscription if subscriber owes 100kr or more after 10 days.<br \/>\n<strong><br \/>\n<\/strong>Delay &#8211; How many days until system performs a stop rule check<br \/>\n<span data-contrast=\"auto\">Balance Threshold Amount<\/span><span data-contrast=\"auto\">\u00a0\u2013 An amount threshold that defines a lower limit on the balance of the subscriber. If the subscriber owes MORE than this limit the subscription should be stopped. If this is set to 0 and there is no registered payment, the subscriber is stopped when Delay value is passed.\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:1440,&quot;335559737&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259,&quot;335559991&quot;:360}\">\u00a0<\/span><br \/>\n<span data-contrast=\"auto\">Cause description<\/span><span data-contrast=\"auto\">\u00a0\u2013 An administrative description of why the subscription was stopped. Typically<\/span><span data-contrast=\"auto\">,<\/span><span data-contrast=\"auto\"> something like: \u201cStopped due to lack of payment\u201d.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Dunning5-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1339\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Dunning5-1.jpg\" alt=\"\" width=\"1880\" height=\"862\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>6.<\/strong> Settlement Policy<br \/>\nPolicy type &#8211; Choose between Percentage or Amount. This will effect Value field.<br \/>\nValue &#8211; Value will be the minimal amount of what is accepted to set invoice to status paid.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Dunning6-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1340\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Dunning6-1.jpg\" alt=\"\" width=\"1879\" height=\"858\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>7<\/strong>. Summary<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Dunning7-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1341\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/09\/Dunning7-1.jpg\" alt=\"\" width=\"1882\" height=\"859\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"ledger_wrap\"><div class=\"documentor-section  section-34\" id=\"ledger\" data-section-id=\"34\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.20.<\/span><span class=\"title-text\">Ledger<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#ledger')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Represents the subscribers financial transactions of debits and credits. It holds a complete record of the subscribers economic history from day one. Every incoming or outgoing transaction gets registered in the ledger and details about them can be viewed.<br \/>\nFor example if the subscriber gets a invoice for 100,- the ledger will update to -100,-. When the payment gets registered it will update a record for 100,- and ledger will be set to 0,- again.<br \/>\nIts important to know that Ledger operates on a subscriber level and not on a Subscription plan level. This means that if a subscriber has two different Subscription plans and gets either a credit or a debit for one spesific Subscription plan, this will affect the upcoming invoice no matter if its a invoice concerning that spesific plan or not. However, this is not the case if the two subscription plans is registered under two different organizations. Economies are hold separetely across organizations.<\/p>\n<p>Latest data of the ledger can be viewed from the Subscribers overview. Historical ledger data is stored under Ledger tab.<br \/>\nChoose organization you want to see economy for and balance of today is shown at the top under amount.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/ledger-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-801\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/ledger-1.jpg\" alt=\"\" width=\"1141\" height=\"494\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/ledger-1.jpg 1141w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/ledger-1-300x130.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/ledger-1-1024x443.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/ledger-1-768x333.jpg 768w\" sizes=\"auto, (max-width: 1141px) 100vw, 1141px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"arvato-invoice_wrap\"><div class=\"documentor-section  section-33\" id=\"arvato-invoice\" data-section-id=\"33\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.21.<\/span><span class=\"title-text\">Arvato invoice<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#arvato-invoice')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Arvato Finance is a factoring company purchasing your invoices and managing invoice administration towards the customer.<\/p>\n<p>Arvato factoring requires Arvato Invoice Export to be enabled in configuration settings and the setting is turned on\/off on an organization level. To generate invoice export as Arvato files configuration needs to contain certain data like organizationnumber, ClientID, 21 digit KID number based on invoicenumber, ClientID and customernumber.<\/p>\n<p>Generating Arvato invoices will apply to invoices never exported before and exclude already exported invoices. Both invoices and credit notes are exported togheter and will be issued after billing plan rules. Contactpayer is not implemented in Arvato export and invoice will be adressed to subscriber.<br \/>\nAt this time we only export invoices and not payment reminder.<\/p>\n<p>Creating Arvato files are done under Systemdata \u2013 Invoice Production and files are saved in Azure store manager.<br \/>\nIncoming payments are imported via OCR files under Systemdata &#8211; Upload Payments. During import the file will use KID number to match the subscriber. If the amount is equal or down to -5kr in difference, the invoice will be updated as paid. If the payment does not cover total amount the remaining will be added to ledger.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"ocr_wrap\"><div class=\"documentor-section  section-38\" id=\"ocr\" data-section-id=\"38\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.22.<\/span><span class=\"title-text\">OCR<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#ocr')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>OCR is the file format used when uploading data into the system. File format is chosen based on country and uploaded under\u00a0<strong>System data &gt; Upload payments.<br \/>\n<\/strong>When file is uploaded press save to store file in your system.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/OCRimport.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-536\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/OCRimport.jpg\" alt=\"\" width=\"787\" height=\"219\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/OCRimport.jpg 787w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/OCRimport-300x83.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/OCRimport-768x214.jpg 768w\" sizes=\"auto, (max-width: 787px) 100vw, 787px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>OCR files are uploaded to cloud based software Azure storage and then imported to Infosoft database where payment is connected to current subscriber by KID external ID.<\/p>\n<p>This manual routine exists in client but as a standard we configure new customers with automatic OCR import. Files are uploaded by mastercard to SFTP server and the Infosoft service download files once a day. Automatic service is configurable for existing customers aswell. Contact Infosoft for more details.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/OCR.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-522\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/OCR.jpg\" alt=\"\" width=\"1117\" height=\"258\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/OCR.jpg 1117w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/OCR-300x69.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/OCR-768x177.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/OCR-1024x237.jpg 1024w\" sizes=\"auto, (max-width: 1117px) 100vw, 1117px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"kid-number_wrap\"><div class=\"documentor-section  section-40\" id=\"kid-number\" data-section-id=\"40\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.23.<\/span><span class=\"title-text\">KID number<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#kid-number')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>KID is a number being used to identify the customer of an incoming payment. It can be from 2 to 25 digits long and it contains additional information about the customer like invoicenumber, customernumber and control digits (MOD10\/11).<br \/>\nIf there is two or several organizations in your Infosoft database KID number will start with a prefix ID for example 001 to separate the different organizations.<br \/>\nTo implement KID you need to stetup an agreement with your bank and define total KID length aswell as MOD10 or MOD11.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"avtalegiro_wrap\"><div class=\"documentor-section  section-53\" id=\"avtalegiro\" data-section-id=\"53\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.24.<\/span><span class=\"title-text\">Avtalegiro<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#avtalegiro')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Avtalegiro is a norwegian concept and is a service for automatic account-to-account payment of recurring bills. AvtaleGiro is well suited for recurring payments, such as electricity\/utilities, mobile phone service, newspaper, subscriptions, insurance, rent, municipal fees and loans.<\/p>\n<p>Reliable payment: AvtaleGiro increases the chance of bills being paid on time, because the bills are sent directly to the customer&#8217;s bank for automatic charge on the due date.<br \/>\nEasy for the customer: The customer does not have to add each invoice manually for payment. There is no bill that needs to be approved in the online bank. The bills are automatically paid on time.<br \/>\nUpdated account balance: All bills sent with AvtaleGiro has KID numbers, which allows payments to be registered automatically. This ensures correct payment information which ensures updated account balance.<\/p>\n<p><strong>Important things to know:<\/strong><\/p>\n<ul>\n<li>Avtalegiro is only an optional paymenttype if the subscription term is 4 weeks or higher.<\/li>\n<li>Avtalegiro does not use billingplan as other paymenttypes do. This means that duedate will be calculated of the rules set for Avtalegiro and not the billingplan it is connected to.<\/li>\n<li>Paymenttype avtalegiro has to be connected to subscriber before the upcoming invoice is issued to be used as paymenttype.<\/li>\n<li>Duedate:<br \/>\nAn Avtalegiro claim needs a duedate between 15th next month and 14 the month after. If this is not fulfilled the duedate will be set to the 15th the month after the avtalegiro agreement is claimed.<br \/>\nExamples:<br \/>\n&#8211; Subscriber nr 1 orders 10.01.21 with a duedate of 24.01.21. The duedate will be set to 15.02.21.<br \/>\n&#8211; Subscriber nr 2 orders 10.01.21 with a duedate of 20.02.21. The duedate will be set to 15.02.21.<br \/>\n&#8211; Subscriber nr 3 orders 31.01.21 (before 14:00) with a duedate of 14.02.21. The duedate will be set to 15.02.21.<\/li>\n<li>When it comes to deadlines regarding Avtalegiro this is explained in Mastercards Avtalegiro userguide <a href=\"https:\/\/www.mastercardpaymentservices.com\/norway_\/Documents\/AvtaleGiro\/AvtaleGiro%20Brukerhaandbok_NO_%20MPS.pdf\">here<\/a> (Norwegian).<\/li>\n<li>If system is configured with self-notification instead of bank notification the rules above will not apply. Normal rules of billingplan and duedate will be used.<br \/>\nNB. minimum duedate will be 5 days from issuedate.<\/li>\n<li>Avtalegiro paymenttype registration is set automatically with webservices after subscriber creates the agreement through the bank.<\/li>\n<li>If the subscriber cancels the agreement at the bank, it will be automatically removed and invoice paymenttype will be set.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>What happens if I do not have account coverage on the due date?<\/strong><br \/>\nMost banks will try to charge the money from your account in the following 4 business days.<br \/>\nIf you still do not have coverage, you will receive information from the bank about an alternative payment method. You will be able to see in the online bank that the payment has been stopped and in most online banks you have the option to activate the payment again.<\/p>\n<p><strong>Notifications<br \/>\n<\/strong>Setting for notifications is either set to bank notification or self notification on the configured account in your system. When bank notifications is on, the subscriber will be notified by the bank before payment is captured. With self notification the subscriber gets notification from the Infosoft system. This will happen through email or sms.<br \/>\nSubscriber will still be able to choose to get a notification or not when avtalegiro agreement is created.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"betalingsservice_wrap\"><div class=\"documentor-section  section-73\" id=\"betalingsservice\" data-section-id=\"73\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.25.<\/span><span class=\"title-text\">Betalingsservice<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#betalingsservice')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Betalingsservice is a popular payment service used in Denmark.<br \/>\nWith Betalingsservice, you can register your fixed bills\/debit card for automatic payment when they are due. It can be monthly, quarterly, annually, etc. The payment type can be used by both regular subscribers and companies.<br \/>\nPayment continues via the payment service once registered until you cease to be a customer of a provider or cancel the agreement.<br \/>\nContact Infosoft for Betalingsservice configuration.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"payment-management_wrap\"><div class=\"documentor-section  section-48\" id=\"payment-management\" data-section-id=\"48\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.26.<\/span><span class=\"title-text\">Payment management<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#payment-management')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Payment management evolves around managing payments that requires handling before being imported.<br \/>\nThis is done under <strong>Systemdata &#8211; Payments &#8211; Manage payments<\/strong>.<br \/>\nIf for instance the OCR contains a payment with missing or wrong data it will be added under <strong>Systemdata &#8211; Payments &#8211; Manage payments &#8211; Requires processing <\/strong>until payment is sorted out. After payment is connected to subscriber it will be removed from list.<\/p>\n<p>&#8220;<strong>Requires processing<\/strong>&#8221; contains unsuccessfully imported payments. We can correct them and import them by clicking the edit button on the right side for each payment.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/08\/Manage-payments3.1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1437\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/08\/Manage-payments3.1.jpg\" alt=\"\" width=\"1464\" height=\"850\" \/><\/a><\/p>\n<p>Under the same menu point we can also manually register payments &#8220;<strong>Register payment<\/strong>&#8221; on subscribers by inserting subscriber number on the current subscriber. We use subscriber and invoicenumber if we want a payment connecting to an invoice. The function is ideal for registrating several payments on different subcribers.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/08\/Managepayments.3.2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1438\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/08\/Managepayments.3.2.jpg\" alt=\"\" width=\"943\" height=\"638\" \/><\/a><\/p>\n<p>&#8220;<strong>Completed payments<\/strong>&#8221; is a list of registered completed payments.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/08\/Managepayment_completed.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1436\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/08\/Managepayment_completed.jpg\" alt=\"\" width=\"1057\" height=\"850\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"payex-configuration_wrap\"><div class=\"documentor-section  section-39\" id=\"payex-configuration\" data-section-id=\"39\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.27.<\/span><span class=\"title-text\">Swedbankpay configuration<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#payex-configuration')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>New Swedbankpay payment method is configured under <strong>Systemdata &#8211; Configuration &#8211; Payment configuration &#8211; Credit Cards<br \/>\n<\/strong><\/p>\n<p>+ Add new SwedbankPay Ecommerce configuration<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/Swedbankkonfig.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1420\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/Swedbankkonfig.jpg\" alt=\"\" width=\"998\" height=\"568\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>All of the necessary data is given by Swedbankpay.<br \/>\nAccount is ordered from Swedbankpay who will provide necessary details to fill out.<br \/>\n&#8220;Organization&#8221; must be chosen and &#8220;Friendly name&#8221; is account name for internal use.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/Swedbankkonfig2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1421\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/Swedbankkonfig2.jpg\" alt=\"\" width=\"908\" height=\"763\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"vipps_wrap\"><div class=\"documentor-section  section-56\" id=\"vipps\" data-section-id=\"56\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">7.28.<\/span><span class=\"title-text\">Vipps<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#vipps')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p><strong>About<\/strong><br \/>\nVipps is an application that gives the user the ability to make payments to a receiver&#8217;s telephone number instead of an account number. If the receiver has a bank account in one of the owner banks of Vipps, the money is confirmed and available for the receiver within seconds. Other receivers have to register their credit card in Vipps and will get the money the next bank day. If a payment is made to a phone number not connected to Vipps, the receiver will get an SMS instructing them to download the application. If they do not, the payment will be cancelled.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Use Vipps<\/strong><br \/>\nTo apply Vipps as a paymenttype for a subscription it has to be chosen as paymenttype through salesposter order. The salesposter URL needs to contain a certain code to allow vipps as paymenttype. At the end of URL we can insert &#8220;&amp;PTY=2&#8221; for Vipps. 1 = Invoice 9 = Visa\/Mastercard. So salesposter URL will typically be looking something like this if we want all three paymenttypes available:<\/p>\n<p>https:\/\/client-your domain.com\/salesposter?templatepackageId=dcc098-5f2a-4b73-8144-90fb02f910b4&amp;PTY=1,2,9<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vipps_paymentmethod.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-686\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vipps_paymentmethod.jpg\" alt=\"\" width=\"782\" height=\"227\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vipps_paymentmethod.jpg 782w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vipps_paymentmethod-300x87.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vipps_paymentmethod-768x223.jpg 768w\" sizes=\"auto, (max-width: 782px) 100vw, 782px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>NB.<\/strong> When creating subscription plans for use with Vipps paymenttype it is important to notice that both productname and description has to be less then 45 characters.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Subplanproductname.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-691\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Subplanproductname.jpg\" alt=\"\" width=\"1245\" height=\"308\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Subplanproductname.jpg 1245w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Subplanproductname-300x74.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Subplanproductname-1024x253.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Subplanproductname-768x190.jpg 768w\" sizes=\"auto, (max-width: 1245px) 100vw, 1245px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Handling Vipps payment import &amp; configuration<\/strong><\/p>\n<p>After a subscriber has started new subscription the invoice gets issued and is automatically being paid shortly after. This is done through constantly running services between Infosoft and Vipps.<br \/>\nFor recurring periods the invoices are normally issued a time before the duedate. The payment will be imported once the duedate is reached.<\/p>\n<p>Configuration of your vipps account is made with your data received from Vipps. The setup is done through <strong>Systemdata &#8211; Configuration &#8211; Payment configuration &#8211; Vipps<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Vipps agreement<\/strong><\/p>\n<p>Vipps paymenttype cannot be applied or changed by anyone else then the subscriber. Subscriber can change or cancel the vipps agreement by logging into Mypage.<br \/>\nWhen order is created with Vipps paymenttype it also creates a unique Vipps agreement attached to that subscription. This is stored in database similar to a credit card agreement and is used for recurring invoicing. Subscription and upcoming invoices are shown in the Vipps app on your mobile.<\/p>\n<p>Subscribers Vipps payment details are available when opening subscribers overview under tab Payment Agreements:<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vippssubagreement.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-782\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vippssubagreement.jpg\" alt=\"\" width=\"1146\" height=\"475\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vippssubagreement.jpg 1146w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vippssubagreement-300x124.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vippssubagreement-1024x424.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vippssubagreement-768x318.jpg 768w\" sizes=\"auto, (max-width: 1146px) 100vw, 1146px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>All of subscribers payments are listed and status of payments is updated in real time:<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vippscancel.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1207\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vippscancel.jpg\" alt=\"\" width=\"1394\" height=\"666\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vippscancel.jpg 1394w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vippscancel-300x143.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vippscancel-1024x489.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2021\/02\/Vippscancel-768x367.jpg 768w\" sizes=\"auto, (max-width: 1394px) 100vw, 1394px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>NB.<\/strong> Vipps paymenttype is currently not supported with subscription plan containing chain (Step 6 in subscription plan creation). This is due to Vipps rule for a maximum increased price on orderagreement.<\/p>\n<p>Vipps order with 0,- amount can only be done if recurring periods are being paid for. So its allowed to setup offers with first periode for free, and amount &gt; 0,- after.<br \/>\nCreating an order with 0,- as standard price will provide error message.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"delivery-management_wrap\"><div class=\"documentor-section  section-50\" id=\"delivery-management\" data-section-id=\"50\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">8.<\/span><span class=\"title-text\">Delivery management<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#delivery-management')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Delivery management brings a possibility to configure physical delivery to products.\u00a0<strong>Systemdata &#8211; Delivery Management\u00a0<\/strong>presents every subscribers on their current distribution. Distribution is shown by matrices representing the different delivery intervals.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-784\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM1.jpg\" alt=\"\" width=\"1890\" height=\"582\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM1.jpg 1890w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM1-300x92.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM1-1024x315.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM1-768x236.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM1-1536x473.jpg 1536w\" sizes=\"auto, (max-width: 1890px) 100vw, 1890px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Configure what matrix to be used.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-785\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM2.jpg\" alt=\"\" width=\"1890\" height=\"404\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM2.jpg 1890w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM2-300x64.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM2-1024x219.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM2-768x164.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM2-1536x328.jpg 1536w\" sizes=\"auto, (max-width: 1890px) 100vw, 1890px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Assign what products to be included in different matrices.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM3.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-786\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM3.jpg\" alt=\"\" width=\"1887\" height=\"463\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM3.jpg 1887w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM3-300x74.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM3-1024x251.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM3-768x188.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM3-1536x377.jpg 1536w\" sizes=\"auto, (max-width: 1887px) 100vw, 1887px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Configure distribution for your organization.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM4.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-787\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM4.jpg\" alt=\"\" width=\"1888\" height=\"390\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM4.jpg 1888w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM4-300x62.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM4-1024x212.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM4-768x159.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM4-1536x317.jpg 1536w\" sizes=\"auto, (max-width: 1888px) 100vw, 1888px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Overview of exported and non-exported distribution deliveries<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM5.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-788\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM5.jpg\" alt=\"\" width=\"1886\" height=\"385\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM5.jpg 1886w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM5-300x61.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM5-1024x209.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM5-768x157.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM5-1536x314.jpg 1536w\" sizes=\"auto, (max-width: 1886px) 100vw, 1886px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Export changes to xml file<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM6.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-789\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM6.jpg\" alt=\"\" width=\"1889\" height=\"415\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM6.jpg 1889w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM6-300x66.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM6-1024x225.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM6-768x169.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/09\/DM6-1536x337.jpg 1536w\" sizes=\"auto, (max-width: 1889px) 100vw, 1889px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"reportsstatistics-3_wrap\"><div class=\"documentor-section  section-17\" id=\"reportsstatistics-3\" data-section-id=\"17\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">9.<\/span><span class=\"title-text\">Reports<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#reportsstatistics-3')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>There are different standard reports under Reports section that can be used. Reports can also be customized to meet users requirements. Contact Infosoft if the standard reports does not fulfill your needs.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/reports.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-806\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/reports.jpg\" alt=\"\" width=\"695\" height=\"72\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/reports.jpg 695w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/reports-300x31.jpg 300w\" sizes=\"auto, (max-width: 695px) 100vw, 695px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>A detailed description of our standard reports can be downloaded <a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/05\/Beskrivelse-av-standard-rapporter.docx\">here<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"reporting-tags_wrap\"><div class=\"documentor-section  section-54\" id=\"reporting-tags\" data-section-id=\"54\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">9.1.<\/span><span class=\"title-text\">Reporting tags<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#reporting-tags')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Reporting tags is a feature that can be used with new orders to provide information about the sale. For example how the sale was made or a salesperson code to credit the salesperson. The code is included within reports made from the system. From merchant side the report tag is chosen when adding order from subscription overview.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/Addsubscriptionplan.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-791\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/Addsubscriptionplan.jpg\" alt=\"\" width=\"1000\" height=\"532\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/Addsubscriptionplan.jpg 1000w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/Addsubscriptionplan-300x160.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2020\/05\/Addsubscriptionplan-768x409.jpg 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"dataflow-overview_wrap\"><div class=\"documentor-section  section-31\" id=\"dataflow-overview\" data-section-id=\"31\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">10.<\/span><span class=\"title-text\">Dataflow overview<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#dataflow-overview')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>First time order in Info-Subscription:<\/p>\n<p>&nbsp;<\/p>\n<ol>\n<li>Customer chooses to order a product online. The link being clicked takes the customer to the webclient order run. This is where we get all required data from our coming subscriber like name, address, email, payment method etc.<\/li>\n<li>After the personal data is registered and the payment is confirmed the order is sent to Infosoft database. When order is received a subscribtion is created with a paymentagreement and a temporary draft of the next invoice. You can now access the subscriber in your system.<\/li>\n<li>When date for next invoiceproduction is reached, there will be issued a new demand with the temporary draft invoice. Configuration of the billing plan controls what exact day the invoice gets created. Invoicenumber is created and traceable outside the system.<\/li>\n<li>Amount is reserved at provider<\/li>\n<li>Amount gets drawn shortly after the amount is reserved at provider. If payment is denied for some reason the dunning process will create a payment reminder for the subscriber. Payment reminder is issued according to dunning process setup.<\/li>\n<li>If the amount gets drawn as expected the systems connects the amount to a created payment. If the amount matches original demand we will mark invoice as paid and update subscribers ledger. Any potential payment reminder will be removed at this point.<\/li>\n<li>Data is imported to database.<br \/>\nArrows both ways indicates that data is sent both ways.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/S4FullOrder.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-450\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/S4FullOrder.jpg\" alt=\"\" width=\"1131\" height=\"649\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/S4FullOrder.jpg 1131w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/S4FullOrder-300x172.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/S4FullOrder-768x441.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/S4FullOrder-1024x588.jpg 1024w\" sizes=\"auto, (max-width: 1131px) 100vw, 1131px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Recurring demand:<\/p>\n<p>&nbsp;<\/p>\n<ol>\n<li>When date of next invoiceproduction is reached, there will be issued a new demand. Configuration of the billing plan controls what exact day the invoice gets created. Invoicenumber is created and traceable outside the system.<\/li>\n<li>Provider gets a notification of upcoming transaction<\/li>\n<li>and amount gets drawn shortly after. If payment is denied for some reason the dunning process will create a payment reminder for the subscriber. Payment reminder is issued according to dunning process setup.<\/li>\n<li>If the amount gets drawn as expected the systems connects the amount to a created payment. If the amount matches original demand we will mark invoice as paid and update subscribers ledger. Any potential payment reminder will be removed at this point.<\/li>\n<li>Data is imported to database.<br \/>\nArrows both ways indicates that data is sent both ways.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/S4RecurringOrder-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-472\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/S4RecurringOrder-1.jpg\" alt=\"\" width=\"817\" height=\"604\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/S4RecurringOrder-1.jpg 817w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/S4RecurringOrder-1-300x222.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2018\/12\/S4RecurringOrder-1-768x568.jpg 768w\" sizes=\"auto, (max-width: 817px) 100vw, 817px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"how-renewaldemands-work-in-info-subscription_wrap\"><div class=\"documentor-section  section-35\" id=\"how-renewaldemands-work-in-info-subscription\" data-section-id=\"35\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">10.1.<\/span><span class=\"title-text\">How Renewal&Demands work in Info-Subscription<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#how-renewaldemands-work-in-info-subscription')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Renewals and invoice\/demands works separately in Info-Subscription. Renewal of next delivery happens automatically at the end of the current delivery if there&#8217;s no subscription stop registered. New delivery will be created equally to the current one if no changes are made and it will continue renewing itself until stop or other changes are made.<\/p>\n<p>The invoice however is issued on the first day of delivery. For accounting causes once the invoice gets issued the current delivery can no longer be changed until we credit invoice. The invoice duedate will differ in relative to what payment type is being used. Payex for instance will have an immediate duedate while a paper invoice obviously has a duedate further ahead.<\/p>\n<p>In terms of unpaid invoices the system will issue a payment reminder and ultimately payment stop subscriber\u00a0if invoice remains unsettled (this applies only if there is a dunning process created). In shorter payment frequencies (fours weeks or less) its recommended to consider having payment reminder duedate on short notice to paymentstop the subscriber. If payment reminder duedate is set to be for instance in 14 days, several deliveries might be made before paymentstop occurs and several payment reminders might get issued if payment still missing.<br \/>\nThe importance of this increases accordingly to how short the payment frequency gets.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"payment-states-and-handling_wrap\"><div class=\"documentor-section  section-36\" id=\"payment-states-and-handling\" data-section-id=\"36\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">10.2.<\/span><span class=\"title-text\">Payment states and handling<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#payment-states-and-handling')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>We consider a Payment to be a financial transaction coming from a subscriber to an organization. All payments must belong to a subscriber and an organization to be used for settlement, book keeping etc.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p>By this definition payments are always incoming from an organizations point of view, financial transactions going from an organization to a subscriber or account is not considered a payment.<\/p>\n<p>&nbsp;<\/p>\n<p>The system operates with three states for payments:<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li>AwaitingIdentification<\/li>\n<li>AwaitingApproval<\/li>\n<li>Completed (Identified and Approved)<\/li>\n<\/ul>\n<p>Payment starts in a state of awaiting\u00a0identification, and\u00a0depending on what actions are taken it will be moved to a state of Identified,\u00a0AwaitingApproval\u00a0and then Completed.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/Paymentsstate.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-509\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/Paymentsstate.jpg\" alt=\"\" width=\"415\" height=\"389\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/Paymentsstate.jpg 415w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/01\/Paymentsstate-300x281.jpg 300w\" sizes=\"auto, (max-width: 415px) 100vw, 415px\" \/><\/a><\/p>\n<p>When a payment has been identified and approved, it is completed. That means that from the payment service point of view, no more changes must be done, and other external systems can then start reacting to the payment\u2019s existence.<\/p>\n<p>A payment\u00a0is considered\u00a0identified when the following properties<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0exists <\/span><\/p>\n<ul>\n<li>Organization_Id<\/li>\n<li>Subscriber_Id<span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li>Currency<\/li>\n<li>Amount<\/li>\n<li>PaymentDate<\/li>\n<li>ValueDate<\/li>\n<\/ul>\n<p><span class=\"TextRun SCXW221765966\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"NormalTextRun SCXW221765966\">Once a payment is updated with all the above properties, the payment is considered as Identified automatically and will transition to the\u00a0<\/span><\/span><span class=\"TextRun SCXW221765966\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"SpellingError SCXW221765966\">AwaitingApproval<\/span><\/span><span class=\"TextRun SCXW221765966\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"NormalTextRun SCXW221765966\">\u00a0state.<\/span><\/span><span class=\"TextRun SCXW221765966\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"NormalTextRun SCXW221765966\">\u00a0Approval marks the payment as completed.<\/span><\/span><\/p>\n<p aria-level=\"1\"><strong>Creating Payments\u00a0<\/strong><\/p>\n<p>Triggering payment creation is done\u00a0in a few different ways\u00a0depending on the\u00a0matching mechanism to use.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span>Each command represents a separate matching routine.<\/p>\n<p>The properties of the\u00a0Create Command are:<\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Organization_Id<span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Subscriber_Id\u00a0<span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Currency<span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Amount<span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">PaymentDate<span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">ValueDate<span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Comment<span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Source<span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">Invoice_Id<span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">ExternalInvoiceIdentifier<span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">MatchingType<\/li>\n<\/ul>\n<p><strong><br \/>\nAutomatic subscriber matching<\/strong><\/p>\n<p><span class=\"TextRun SCXW215410664\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"NormalTextRun SCXW215410664\">The matching routine is always\u00a0<\/span><\/span><span class=\"TextRun SCXW215410664\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"SpellingError SCXW215410664\">OrganizationId<\/span><\/span><span class=\"TextRun SCXW215410664\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"NormalTextRun SCXW215410664\">,\u00a0<\/span><\/span><span class=\"TextRun SCXW215410664\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"SpellingError SCXW215410664\">SubscriberId<\/span><\/span><span class=\"TextRun SCXW215410664\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"NormalTextRun SCXW215410664\">,\u00a0<\/span><\/span><span class=\"TextRun SCXW215410664\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"SpellingError SCXW215410664\">InvoiceId<\/span><\/span><span class=\"TextRun SCXW215410664\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"NormalTextRun SCXW215410664\">\u00a0and\u00a0<\/span><\/span><span class=\"TextRun SCXW215410664\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"SpellingError SCXW215410664\">ExternalInvoiceIdentifier<\/span><\/span><span class=\"TextRun SCXW215410664\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"NormalTextRun SCXW215410664\">. And the payment is created\/updated with the resulting values.<\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Different matching types:<\/strong><\/p>\n<p aria-level=\"3\"><em><strong>MatchUsingExternalIdentifier\u00a0<\/strong><\/em><\/p>\n<p>The input here is\u00a0<b>OrganizationId<\/b><b>\u00a0<\/b>and\u00a0<b>ExternalInvoiceIdentifier<\/b>. Matching is carried out by decoding the\u00a0ExternalInvoiceIdentifier\u00a0into its component parts (see the invoice service).\u00a0<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p aria-level=\"3\"><em><strong>MatchingUsingSubscriberAndInvoice<\/strong>\u00a0<\/em><\/p>\n<p>The input here is\u00a0<b>OrganizationId<\/b>,\u00a0<b>InvoiceId<\/b>\u00a0and\u00a0<b>SubscriberId<\/b>. Matching is carried out by retrieving the Invoice and verifying that the subscriber on the invoice matches the given\u00a0SubscriberId.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p aria-level=\"3\"><em><strong>NoInvoiceMatch<\/strong>\u00a0<\/em><\/p>\n<p>The input here is\u00a0<b>OrganizationId<\/b>\u00a0and\u00a0<b>SubscriberId<\/b>\u00a0this basically means the payment is not matched and the\u00a0InvoiceId\u00a0and\u00a0ExternalInvoiceIdentifier\u00a0should be left blank.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"distribution-innovation-di_wrap\"><div class=\"documentor-section  section-46\" id=\"distribution-innovation-di\" data-section-id=\"46\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">11.<\/span><span class=\"title-text\">Distribution innovation (DI)<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#distribution-innovation-di')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Some companies need to distribute physical goods to their subscribers, either regularly during a subscription period (newspapers), or once every interval (subscriptionboxes, magazines etc).<br \/>\nDI is a company that takes care of\u00a0the entire value chain from order, to delivery into the hands of the consumer.<br \/>\nWith a DI connection through Infosoft the system will export data directly to DI to make sure subscribers latest changes are updated immediately to ensure start\/stop in delivery.<br \/>\nIntegration requires customer to setup a connection with Distribution innovation.<\/p>\n<p>Under <strong>Systemdata &#8211; Delivery Management\u00a0<\/strong>we can configure what products are physical and what days they will be delivered on.<\/p>\n<p><strong><br \/>\nCurrent physical deliveries<\/strong><br \/>\nThe view shows every subscription with physical deliveries active today. When a future stop is set the enddate will appear under column &#8220;Enddate&#8221; and when its passed the subscription gets removed from the view.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/Currentphysicaldelivery-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-714\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/Currentphysicaldelivery-1.jpg\" alt=\"\" width=\"1877\" height=\"537\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/Currentphysicaldelivery-1.jpg 1877w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/Currentphysicaldelivery-1-300x86.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/Currentphysicaldelivery-1-1024x293.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/Currentphysicaldelivery-1-768x220.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/Currentphysicaldelivery-1-1536x439.jpg 1536w\" sizes=\"auto, (max-width: 1877px) 100vw, 1877px\" \/><\/a><\/p>\n<p><strong><br \/>\nDelivery Matrices<br \/>\n<\/strong>Shows the different existing matrices and days of deliveries. Possibility for creating new matrices.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DeliveryMatrices-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-715\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DeliveryMatrices-1.jpg\" alt=\"\" width=\"1875\" height=\"488\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DeliveryMatrices-1.jpg 1875w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DeliveryMatrices-1-300x78.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DeliveryMatrices-1-1024x267.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DeliveryMatrices-1-768x200.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DeliveryMatrices-1-1536x400.jpg 1536w\" sizes=\"auto, (max-width: 1875px) 100vw, 1875px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Product deliveries<br \/>\n<\/strong>Shows connection between Product and Matrix. Possibility for assigning new products to matrices.<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/ProductDeliveries2806.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-716\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/ProductDeliveries2806.jpg\" alt=\"\" width=\"1873\" height=\"432\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/ProductDeliveries2806.jpg 1873w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/ProductDeliveries2806-300x69.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/ProductDeliveries2806-1024x236.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/ProductDeliveries2806-768x177.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/ProductDeliveries2806-1536x354.jpg 1536w\" sizes=\"auto, (max-width: 1873px) 100vw, 1873px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>In relation to exports to DI, the frequency of the exports will be controlled by the frequency of your publications.<br \/>\nDI sets requirements for when a file must be delivered and this is the deadline the publisher must comply with. The export can run anything from 1 day a week to 7 days a week dependent on your physical deliveries.<br \/>\nA prerequisite for export to DI is that the Distribution setup, product delivery and delivery matrix are set up and that the customer has an active agreement with DI.<\/p>\n<p>DI setup is done here with data given from DI:<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DI-config.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-717\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DI-config.jpg\" alt=\"\" width=\"1580\" height=\"470\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DI-config.jpg 1580w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DI-config-300x89.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DI-config-1024x305.jpg 1024w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DI-config-768x228.jpg 768w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DI-config-1536x457.jpg 1536w\" sizes=\"auto, (max-width: 1580px) 100vw, 1580px\" \/><\/a><\/p>\n<p>The actual DI export has to be manually done. Export is done via Export Changes button and this can only be done <span style=\"text-decoration: underline;\">1 time each day<\/span><strong>:<\/strong><\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DI-export.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-718\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DI-export.jpg\" alt=\"\" width=\"983\" height=\"514\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DI-export.jpg 983w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DI-export-300x157.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2019\/07\/DI-export-768x402.jpg 768w\" sizes=\"auto, (max-width: 983px) 100vw, 983px\" \/><\/a><\/p>\n<p>DI export file is being exported directly to the URL defined under Distribution Configuration settings.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"di-address-helper_wrap\"><div class=\"documentor-section  section-63\" id=\"di-address-helper\" data-section-id=\"63\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">11.1.<\/span><span class=\"title-text\">DI address helper<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#di-address-helper')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>DI address helper is an automatic address register that enables lookups when typing addresses.<br \/>\nThe service helps user finding the correct address:<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/03\/DI-adressehelper.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-862\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/03\/DI-adressehelper.jpg\" alt=\"\" width=\"775\" height=\"333\" srcset=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/03\/DI-adressehelper.jpg 775w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/03\/DI-adressehelper-300x129.jpg 300w, https:\/\/docs.infosoft.no\/wp-content\/uploads\/2023\/03\/DI-adressehelper-768x330.jpg 768w\" sizes=\"auto, (max-width: 775px) 100vw, 775px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Configuration is done under Systemdata &gt; Delivery Management &gt;Distribution Configuration &gt; Add Distribution Configuration<\/p>\n<p>Contact DI for configuration data.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"client-and-authorization-architecture-adjustments_wrap\"><div class=\"documentor-section  section-55\" id=\"client-and-authorization-architecture-adjustments\" data-section-id=\"55\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">12.<\/span><span class=\"title-text\">Client and Authorization Architecture Adjustments<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#client-and-authorization-architecture-adjustments')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<div>Changes to the differents clients, Merchant and Self-service, was made spring 2020. The clients are now split into two separate applications, and the authorization scheme is adjusted to work closely with Auth0 and the Subscriber model, without the backend being involved.<\/div>\n<p>&nbsp;<\/p>\n<div>Implemented changes:<\/div>\n<p>&nbsp;<\/p>\n<div>\n<ul>\n<li>Adjust SalesPoster Auth0 user creation to do direct user creation without relying on the backend for the work. Including a mechanism for adding the SubscriberId and TenantId as metadata.<\/li>\n<li>Split Merchant and Self-Service into two separate applications, with the Salesposter living inside the self-service client.<\/li>\n<li>Introduce separate deployments for Self-Service and Merchant (Merchant more like the API\/BackendServices with a single client per environment).<\/li>\n<li>Adjust the Self-Service Authentication and Authorization to use the SubscriberId from Auth0.<\/li>\n<li>Introduce a &#8220;tenant selection&#8221; mechanism for the Merchant for logged in users with access to more than one tenant.<\/li>\n<li>Implement Configuration backend for merchant and self-service clients.<\/li>\n<li>Procedure and Documentation for handling Auth0 with new tenants.<\/li>\n<li>Design migration\/transition period so we probably have &#8220;double up&#8221; on deployments<\/li>\n<li>Migrate admin users from tenants to Info-Subscription &#8220;Connection&#8221;<\/li>\n<\/ul>\n<\/div>\n<div><\/div>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"beregning-og-rapportering_wrap\"><div class=\"documentor-section  section-77\" id=\"beregning-og-rapportering\" data-section-id=\"77\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">13.<\/span><span class=\"title-text\">Beregning og rapportering<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#beregning-og-rapportering')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"beregne-inntekt_wrap\"><div class=\"documentor-section  section-78\" id=\"beregne-inntekt\" data-section-id=\"78\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">13.1.<\/span><span class=\"title-text\">Beregne inntekt<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#beregne-inntekt')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Abonnementsinntekten er det bel\u00f8pet som du kan f\u00f8re i regnskapet som inntekt, etter \u00e5 ha gitt tilgang\/magasiner\/aviser i en periode, alts\u00e5 det bel\u00f8p abonnentene har mottatt for.<br \/>\nM\u00e5nedens inntekt (I) beregnes ved \u00e5 ta forskuddsbetalt abonnement pr. den 30\/31. i m\u00e5neden (IB), legge til netto innbetalt i m\u00e5neden (SI \u2013 SU) og trekke fra forskuddsbetalt abonnement pr. den 30\/31. i m\u00e5neden etter (UB).<\/p>\n<p>Formelen viser beregning av inntekt for en m\u00e5ned:<\/p>\n<p>I = IB + (SI \u2013 SU) \u2013 UB<\/p>\n<p>Hvor:<\/p>\n<p>I = Inntekt<\/p>\n<p>IB = Forskuddsbetalt abonnement pr. 30\/31. i m\u00e5neden<\/p>\n<p>SI = Sum innbetalinger for m\u00e5neden<\/p>\n<p>SU = Sum utbetalinger i m\u00e5neden<\/p>\n<p>UB = Forskuddsbetalt abonnement pr. 30\/31. i m\u00e5neden etter<\/p>\n<p>Rapportene Saldoliste og Innbetalinger, finner du under menyen Rapporter.<\/p>\n<p>Du trenger Saldoliste ved utl\u00f8pet av m\u00e5neden f\u00f8r (pr. 30\/31. i m\u00e5neden) og etter den m\u00e5neden du \u00f8nsker \u00e5 beregne (pr. 30\/31. i m\u00e5neden etter), samt liste over akkumulerte innbetalinger og utbetalinger for aktuell m\u00e5ned.<\/p>\n<p>Saldoliste kj\u00f8res rutinemessig hver m\u00e5ned, etter at siste betalinger er registrert\/ocr fil er lest inn for foreg\u00e5ende m\u00e5ned.<\/p>\n<p>Liste over Innbetalinger kj\u00f8res etter at siste betalinger er registrert\/ocr fil er lest inn for foreg\u00e5ende m\u00e5ned.<\/p>\n<p>MERK! Saldoliste kj\u00f8res med dato 1. i m\u00e5neden for \u00e5 f\u00e5 t.o.m. dato 30. eller 31.<\/p>\n<p>Saldoliste er basert i betalte perioder.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"income-report_wrap\"><div class=\"documentor-section  section-88\" id=\"income-report\" data-section-id=\"88\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">13.2.<\/span><span class=\"title-text\">Inntektsrapport<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#income-report')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Inntektsrapporten v\u00e5r rapporterer det som ogs\u00e5 kalles salgsinntekt og definisjonen p\u00e5 denne er :<br \/>\nSalgsinntekt er verdien av solgte varer og tjenester i en virksomhet i en gitt periode, eksklusive merverdiavgift (mva). Det utgj\u00f8r bruttoinntekten fra kjernevirksomheten f\u00f8r kostnader er trukket fra.<\/p>\n<p>Det viktige her er at dette er verdien og p\u00e5virkes ikke av penger inn og ut eller kredit\/debet i perioden som rapporteres.<br \/>\nLeveransen er, se Abonnementsoversikt inne p\u00e5 abonnent.<\/p>\n<p>For \u00e5 finne inntekten for p\u00e5l\u00f8pt periode.<br \/>\nInputdatoer:<br \/>\nFra den 1. i foreg\u00e5ende m\u00e5ned og til den 1. i innev\u00e6rende m\u00e5ned.<br \/>\nDette vil gi inntekten for hele m\u00e5neden.<\/p>\n<p>Eks. 01.03.2026 og 01.04.2026 vil gi inntekt for mars.<\/p>\n<p>N\u00e5r et krav dannes, s\u00e5 dannes ogs\u00e5 inntektsgrunnlaget. Inntektsrapporten periodiserer dannede krav til perioden som angis i input.<\/p>\n<p>Inntekten finnes ved \u00e5 summere : Inng\u00e5ende gjeld (Gjeld u\/mva) + Betalingskrav (Bel\u00f8p u\/mva) \u2013 Utg\u00e5ende gjeld (Bel\u00f8p u\/mva)<br \/>\nInntekten danner da grunnlag for inntekt til resultatregnskap<br \/>\nSum (ub) delen danner grunnlag for forskuddsgjeld til balansen.<\/p>\n<p>I forhold til inntekt s\u00e5 er innbetalinger ikke relevant. Det er kun kravet som danner grunnlaget.<\/p>\n<p>Inng\u00e5ende og utg\u00e5ende gjeld:<br \/>\nP\u00e5 valgt dato viser rapporten deres forskuddsgjeld.<\/p>\n<p>Forskuddsgjeld utregning:<br \/>\nAbonnentenes dagspris x antall gjenst\u00e5ende dager p\u00e5 innev\u00e6rende periode.<\/p>\n<p>Betalingskrav:<br \/>\nKrav dannet i perioden med fratrekk for krediteringer.<br \/>\nKrediteringen utregnes med verdien denne har tilbake i tid (dagspris x antall dager).<br \/>\nEr kravet kreditert (faktura er kreditert og ikke noe ny faktura er generert) er dette IKKE med i Inntektsrapporten.<\/p>\n<p>Viktig: Det \u00e5 endre p\u00e5 abonnenter tilbake i tid, vil endre den periodiserte inntekten og gjelden. Vi frar\u00e5der \u00e5 gj\u00f8re dette.<\/p>\n<p>Eksempler:<\/p>\n<p>1)<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1473\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/05\/Eksempel2.png\" alt=\"\" width=\"1736\" height=\"581\" \/> 2)<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1474\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/05\/Eksempel1.png\" alt=\"\" width=\"1737\" height=\"650\" \/><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"fagpressen-rapportering_wrap\"><div class=\"documentor-section  section-79\" id=\"fagpressen-rapportering\" data-section-id=\"79\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">13.3.<\/span><span class=\"title-text\">The trade press<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#fagpressen-rapportering')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<div>\n<p>Fagpressen \u00f8nsker gjennomsnitt pr. utgivelse. Det er derfor naturlig \u00e5 velge datoer ved hver utgivelse, for \u00e5 f\u00e5 b\u00e5de trykket og digitalt distribuert s\u00e5 korrekt som mulig, og s\u00e5 regne gjennomsnittet i perioden som man skal melde inn.<\/p>\n<p>Oppsett:<\/p>\n<p>Det anbefales at man bruker rapportgrupper p\u00e5 produktene.<\/p>\n<p>I dette eksemplet er det brukt rapportgruppene\u00a0<i>Digital<\/i>\u00a0og\u00a0<i>Digital og Papir<\/i><\/p>\n<p>Eks. p\u00e5 rapportering:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/dev.azure.com\/infosoftas\/6fd38a6f-c54c-4d91-9367-234a8ea8691f\/_apis\/wit\/attachments\/feff1b56-82b4-42c4-81e9-5026a149a3c7?fileName=image.png\" alt=\"Image\" \/><\/p>\n<p>Foreningsabonnement og Gratis \u2013 b\u00f8r ha egne abonnementsplaner.<\/p>\n<p>Rapporten Abonnementsplan:<\/p>\n<p>10.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Foreningsabonnement b\u00f8r kunne leses direkte ut fra rapporten<i>\u00a0Abonnementsplan<\/i><\/p>\n<p>11.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Betalt abonnement, trykket:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/dev.azure.com\/infosoftas\/6fd38a6f-c54c-4d91-9367-234a8ea8691f\/_apis\/wit\/attachments\/b73fa488-4fd3-4908-92ff-3a903e81a746?fileName=image.png\" alt=\"Image\" \/><\/p>\n<p>1\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Pass p\u00e5 \u00e5 ikke ta med noen over 50% rabatt<\/p>\n<p>2\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Kun betalende, ingen gratister. (Ekskluderer ogs\u00e5 foreningsabonnement.)<\/p>\n<p>3\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Velg riktig rapportgruppe. I dette tilfellet Digital og Papir.<\/p>\n<p>Betalt abonnement, digital:<\/p>\n<p>Bruk samme valg som for trykket, men trekk i fra digitale abonnement hvor det er brukt delt bruker eller domenebruker. Noter antallet digitale abonnenter.<\/p>\n<p>G\u00e5 s\u00e5 inn i rapporten\u00a0<i>Digitale brukere.\u00a0<\/i>Velg Delt bruker og Domenebruker.<\/p>\n<p>Legg s\u00e5 sammen antall Delt bruker og Domenebrukere med antall digitale abonnenter.<\/p>\n<p>13.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Rabattert abonnement m\u00e5 leses ut fra abonnementsplan, men husk at det i tillegg kan v\u00e6re lagt inn en fast rabatt p\u00e5 abonnementet.<\/p>\n<p>14.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Gratister m\u00e5 leses ut fra abonnementsplan, men husk at det i tillegg kan det v\u00e6re det v\u00e6re lagt inn en fast 100% rabatt p\u00e5 abonnementet.<\/p>\n<p>Velg Type abonnement: Gratis. Trekk fra eventuelle foreningsabonnement som er meldt inn p\u00e5 linje 10.<\/p>\n<\/div>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"opplagsberegning_wrap\"><div class=\"documentor-section  section-91\" id=\"opplagsberegning\" data-section-id=\"91\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">13.4.<\/span><span class=\"title-text\">Opplagsberegning<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#opplagsberegning')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p><strong>Forslag til rapporter for bruk i opplagsberegning<\/strong><\/p>\n<ol>\n<li>Antall betalende abonnenter:\n<ol>\n<li>F\u00f8r rapport kj\u00f8res m\u00e5 grunnlag defineres.<br \/>\nUnder produktregister ligger det et punkt for \u00e5 definere rapportgruppe.<br \/>\nHer b\u00f8r man da definere de grupper man har behov for: Papir,Digital og Komplett.Det er kun n\u00f8dvendig \u00e5 legge opp de man skal bruke f.eks Digital og Komplett<\/li>\n<li>P\u00e5 det enkelte produkt angir man hvilken rapportgruppe produktet skal komme ut under i rapporten.<\/li>\n<li>I valg i rapporten (side 1) velger man alle uten fast rabatt samt de som har en rabatt under 100%.<\/li>\n<li>Kj\u00f8r deretter rapporten for den enkelte rapportgruppe man har definert. Noter ned tallet fra kolonnen Opplag.<\/li>\n<li>Ved rapportering finner man snitt tall for de 6 m\u00e5nedene som danner grunnlag for den halv\u00e5rlige rapporten. Merk at det kun er de med rabatt mindre enn 100 % som skal ta med. Ta ut rapporten pr den 1.hver m\u00e5ned i perioden som skal rapporteres.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<ul type=\"disc\">\n<li class=\"x_MsoNormal\"><span data-olk-copy-source=\"MessageBody\">Rabatterte abonnenter for \u00e5 holde \u00f8ye med tildelt rabatt ift maks grense i opplagsreglene.<\/span>\n<ul type=\"circle\">\n<li class=\"x_MsoNormal\">Ta ut rapporten rabatterte abonnenter for opplagsperioden som skal rapporteres. 1.siden kan tas ut og vedlegges oppgaven. Kj\u00f8r for rabattintervall 0,1 -99,99 for \u00e5 utelate de som har 100 % rabatt.<br \/>\nRabattbel\u00f8p legges ut for de enkelte rapportgruppe definert i punktet over p\u00e5 produktene.<br \/>\nMerk regelen om max rabatt ift omsetning som st\u00e5r i opplagsregelen.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>\u00a0<\/strong><\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"svensk-opplagsberegning_wrap\"><div class=\"documentor-section  section-80\" id=\"svensk-opplagsberegning\" data-section-id=\"80\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">13.5.<\/span><span class=\"title-text\">Swedish circulation calculation<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#svensk-opplagsberegning')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><div><\/div>\n<div>\n<p><span lang=\"EN-GB\">The two Swedish circulation reports are usually run monthly and sent to an accountant at Kantar, which compiles all circulation reporting in Sweden.<\/span><\/p>\n<p><span lang=\"EN-GB\">The Subscription plan-report is run for each digital and\/or physical issue date, per organization, in Excel-format.<\/span><\/p>\n<p><span lang=\"EN-GB\">The report should include information about which Subscription plan is digital or spoken newspaper, physical, or a combination of both types if the plan includes both types of distribution.<\/span><\/p>\n<p><span lang=\"EN-GB\">If permanent discounts are offered and used, it is important to set up and use permanent discount in INFO-Subscription. This is set up in Systemdata &gt; Administration &gt; Organizations &gt; Permanent discount setup. <\/span><span lang=\"EN-GB\">Please contact our support if you need help to set up Permanent discount in INFO-Subscription.<\/span><\/p>\n<p><span lang=\"EN-GB\">If a subscription plan has a campaign with discount or is free on the first period and then continues with another discount or full price afterwards, it is important to specify the first period and discount in the name of the subscription plan. This is set up on the Subscription plan as a next step where the subscriber gets another subscription plan after the first period.<br \/>\n<\/span><span lang=\"EN-GB\">If a subscription plan has an automatic stop, this information should be specified in the subscription plan name.<\/span><\/p>\n<p><span lang=\"EN-GB\">The Distribution-report is run directly from the database, please contact our support for help.<\/span><\/p>\n<p><span lang=\"EN-GB\">The report is run on one selected issue date each month.<br \/>\n<\/span><span lang=\"EN-GB\">In the report, the digital and physical circulation is included and divided by the Swedish zip code of each subscriber. <\/span><span lang=\"EN-GB\">Foreign subscribers and free copies (at least one month long) are collected as zip code 99999 in the report.<\/span><\/p>\n<p><span lang=\"EN-GB\">Only one product of a subscription plan is included in the report if the subscription plan includes more than one product.<\/span><\/p>\n<\/div>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"salesposter_wrap\"><div class=\"documentor-section  section-82\" id=\"salesposter\" data-section-id=\"82\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">14.<\/span><span class=\"title-text\">Salesposter<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#salesposter')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p>Salesposter is fully configurable with several paymenttypes available and adjustable for b2c or b2b use. We can minimize input data needed from the customer to lower the barrier of completing the order. Since example following does not collect address data it requires a minimum of data wich makes it suitable for purchase of digital access. Infosoft logo and random text is used:<\/p>\n<p>Step 1:<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/salesposter1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1359 aligncenter\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/salesposter1.jpg\" alt=\"\" width=\"463\" height=\"397\" \/><\/a><\/p>\n<p>Step 2:<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/Salesposter2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1360 aligncenter\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/Salesposter2.jpg\" alt=\"\" width=\"474\" height=\"753\" \/><\/a><\/p>\n<p>Step 3:<\/p>\n<p><a href=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/Salesposter3.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1361 aligncenter\" src=\"https:\/\/docs.infosoft.no\/wp-content\/uploads\/2025\/03\/Salesposter3.jpg\" alt=\"\" width=\"424\" height=\"322\" \/><\/a><\/p>\n<p>After choosing paymenttype you are redirected to Vipps \/ Swedbank to complete order. Digital access is given immediately.<\/p>\n<p>Note! If paymentmethode Vipps\/MobilePay is used, price = 0 cannot be used. Must have a price of 1 or higher.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"cms-og-klient-oppsett-i-adb2c_wrap\"><div class=\"documentor-section  section-92\" id=\"cms-og-klient-oppsett-i-adb2c\" data-section-id=\"92\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">15.<\/span><span class=\"title-text\">CMS og klient oppsett i ADB2C<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#cms-og-klient-oppsett-i-adb2c')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>&nbsp;<\/p>\n<p><strong>Oppsett<\/strong><br \/>\nVed oppsett og bruk av b\u00e5de CMS og selfservice i ADB2C kan vi kontrollere egenskapene til innlogginger uten samspill med 3.parter. Det blir dermed mulig \u00e5 styre varighet og egenskaper for brukerinnlogginger uten risiko for overstyringer.<\/p>\n<p>CMS og klient vil settes opp som to ulike instanser som f\u00e5r unike ClientID og SecretID.<br \/>\nTenantID vil v\u00e6re det samme i de to instansene. Oppsett kan ogs\u00e5 gj\u00f8res med \u00e9n applikasjon med ett sett ClientID og TenantID, men som har to SecretID.<br \/>\nDette settes opp av Infosoft i samr\u00e5d med deres tekniske samarbeidspartner.<\/p>\n<p><strong>Ved standard oppsett og bruk av samme nettleser vil oppf\u00f8rsel v\u00e6re slik:<\/strong><br \/>\nOm en abonnent logger inn i selfservice med brukernavn og passord og deretter logger inn i CMS service m\u00e5 brukernavn og passord fortsatt skrives inn ved login. Ved login i CMS f\u00f8rst og deretter selfservice f\u00f8lger samme prosedyre.<br \/>\nOm man logger ut fra en av servicene blir man ikke automatisk logget ut av den andre. Dette er satt opp slik av sikkerhetsmessige \u00e5rsaker.<\/p>\n<p>Keep me signed in (KMSI) vil v\u00e6re p\u00e5skrudd pr standard. Hvis abonnent ikke har brukt servicen p\u00e5 30 dager vil abonnent m\u00e5tte logge inn p\u00e5 nytt med brukernavn og passord. Ved bruk av servicen oppdateres varigheten p\u00e5 innloggingen med 30 dager. Vi anbefaler at token sjekkes minimum \u00e9n gang i d\u00f8gnet.<br \/>\nInfosoft forutsetter at CMS leverand\u00f8r f\u00f8lger anbefalinger gitt i dokumentasjonen.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>For teknisk dokumentasjon g\u00e5 til denne linken: <\/strong><\/p>\n<p>https:\/\/docs.info-subscription.com\/en\/latest\/managed-experience\/authentication-authorization\/sessions.html#<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"deactivated-paymentagreements_wrap\"><div class=\"documentor-section  section-90\" id=\"deactivated-paymentagreements\" data-section-id=\"90\"><h4 class=\"doc-sec-title\" style=\"clear:none;line-height:36px;font-family:Open Sans,sans-serif;font-size:28px;font-weight:600;font-style:normal;color:#333333;margin: 40px 0px 20px 0px;padding-bottom: 9px;border-bottom: 1px dotted #e6e6e6;\"> <span class=\"doc-sec-count\" style=\"display:none\">16.<\/span><span class=\"title-text\">Deactivated paymentagreements<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113#deactivated-paymentagreements')\"><span class=\"icon-link4 doc-icons\"><\/span><\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h4><div class=\"doc-sec-content\" style=\"clear:none;line-height:23px;font-family:Open Sans,sans-serif;font-size:14px;font-weight:normal;font-style:normal;color:#333333;\"><p>Paymentagreements will differ in behavior when they are deactivated.<\/p>\n<p><strong>Invoice<\/strong><\/p>\n<p>Invoice agreement can be deactivated from subscription and reused at a later time. Paymentagreement cannot be deleted.<\/p>\n<p><strong>Email<\/strong><\/p>\n<p>Invoice agreement can be deactivated from subscription and reused at a later time. Paymentagreement can be deleted.<\/p>\n<p><strong>EHF\/OIO<\/strong><\/p>\n<p>Invoice agreement can be deactivated from subscription and reused at a later time. Paymentagreement can be deleted.<\/p>\n<p><strong>SwedbankPay<\/strong><\/p>\n<p>SwedbankPay agreement can be reused after deactivated and also used with other subscriptions as long as expirydate is not passed.<\/p>\n<p><strong>Vipps\/MobilePay<\/strong><\/p>\n<p>Paymentagreement is connected to the spesific subscription and cannot be used with other subscriptions. When a deactivated\/stopped a request is sent to Vipps\/MobilePay to stop agreement. Agreement can no longer be used.<\/p>\n<p><strong>eFaktura (Mastercard Payment Services)<\/strong><\/p>\n<p>If its detached from a subscription the agreement can be reused.<br \/>\nRegular automatic system scanning will deactivate stopped agreements. The agreement will no longer be usable.<\/p>\n<p><strong>Avtalegiro<\/strong><\/p>\n<p>If its detached from a subscription the agreement can be reused.<br \/>\nRegular automatic system scanning will deactivate stopped agreements. The agreement will no longer be usable.<\/p>\n<p><strong>Autogiro (Bankgirot)<\/strong><\/p>\n<p>If its detached from a subscription the agreement can be reused.<br \/>\nFile based import will deactivate stopped agreements. The agreement will no longer be usable.<\/p>\n<p><strong>Betalingsservice<\/strong><\/p>\n<p>If its detached from a subscription the agreement can be reused.<br \/>\nFile based import will deactivate stopped agreements. The agreement will no longer be usable.<\/p>\n<\/div><div class=\"documentor-help\"><div class=\"negative-feedbackform doc-noprint\">\r\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><\/div><!--.doc-sec-container--><div id=\"sugestedit_popup2\" class=\"sugestedit_popup\">\r\n\t\t\t\t<a class=\"modal_close\"><\/a>\r\n\t\t\t\t<form name=\"documentor-suggestform\" method=\"post\" class=\"documentor-suggestform\">\r\n\t\t\t\t\t<div class=\"doc-frmdiv\" style=\"font-weight: bold;\">Suggest Edit\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"doc-frmdiv\">\r\n\t\t\t\t\t\t<input type=\"text\" name=\"sec_title\" class=\"sedit-sectitle txtinput\" value=\"\" \/>\r\n\t\t\t\t\t<\/div><div class=\"doc-frmdiv\">\r\n\t\t\t\t\t\t\t<input type=\"text\" name=\"name\" class=\"txtinput\" placeholder=\"Name\" required \/>\r\n\t\t\t\t\t\t<\/div><div class=\"doc-frmdiv\">\r\n\t\t\t\t\t\t\t<input type=\"email\" class=\"emailinput\" placeholder=\"Email\" name=\"email\" required \/> \r\n\t\t\t\t\t\t<\/div><div class=\"doc-frmdiv\">\r\n\t\t\t\t\t\t\t<textarea name=\"content\" class=\"textareainput\" placeholder=\"Post your suggestion...\" required><\/textarea>\r\n\t\t\t\t\t\t<\/div><div class=\"doc-frmdiv\"><label> Captcha :&nbsp; <\/label><span class=\"doc-sedit-captcha\"><\/span><\/div><input type=\"hidden\" class=\"sedit-secid\" name=\"secid\" value=\"\" \/>\r\n\t\t\t\t\t<input type=\"hidden\" class=\"sedit-postid\" name=\"sedit_postid\" value=\"\" \/>\r\n\t\t\t\t\t<input type=\"hidden\" class=\"sedit-docid\" name=\"docid\" value=\"2\" \/>\r\n\t\t\t\t\t<button class=\"docsubmit-suggestform\"> Submit <\/button>\r\n\t\t\t\t<\/form>\r\n\t\t\t<\/div><script type=\"text\/javascript\">\r\n\t\t\tjQuery(document).ready(function(){\r\n\t\t\t\tjQuery(\"#documentor-2\").documentor({\r\n\t\t\t\t\tdocumentid\t: 2,\r\n\t\t\t\t\tdocid\t\t: \"documentor-2\",\r\n\t\t\t\t\tanimation\t: \"\",\r\n\t\t\t\t\tindexformat\t: \"0\",\r\n\t\t\t\t\tpformat\t\t: \"decimal\",\r\n\t\t\t\t\tcformat\t\t: \"decimal\",\t\t\t\t\t\r\n\t\t\t\t\tsecstyle\t: \"\",\r\n\t\t\t\t\tsecelement  : \"4\",\r\n\t\t\t\t\tactnavbg_default: \"1\",\r\n\t\t\t\t\tactnavbg_color\t: \"#0093bf\",\r\n\t\t\t\t\tenable_ajax\t: \"0\",\r\n\t\t\t\t\tload\t\t: \"0\",\r\n\t\t\t\t\tscrolling\t: \"1\",\r\n\t\t\t\t\tfixmenu\t\t: \"1\",\r\n\t\t\t\t\tskin\t\t: \"bar\",\r\n\t\t\t\t\tscrollBarSize\t: \"3\",\r\n\t\t\t\t\tscrollBarColor\t: \"#dd3333\",\r\n\t\t\t\t\tscrollBarOpacity: \"0.4\",\r\n\t\t\t\t\twindowprint\t: \"1\",\r\n\t\t\t\t\tmenuTop: \"12\",\r\n\t\t\t\t\tsocialshare\t: 0,\r\n\t\t\t\t\tsharecount\t: 1,\r\n\t\t\t\t\tfbshare\t\t: 1,\r\n\t\t\t\t\ttwittershare\t: 1,\r\n\t\t\t\t\tgplusshare\t: 1,\r\n\t\t\t\t\tpinshare\t: 1,\r\n\t\t\t\t\ttogglechild\t: 0,\r\n\t\t\t\t\tnoResultsStr: \"No results found!\",\r\n\t\t\t\t});\t\r\n\t\t\t});<\/script><div class=\"cleardiv cleardiv-rtl\"><\/div><\/div><!--\/.document-wrapper--><div class=\"cleardiv cleardiv-rtl\"><\/div><\/div><div class=\"cleardiv\"> <\/div><div id=\"documentor-2-end\"><\/div><\/h5>\n","protected":false},"excerpt":{"rendered":"<p>Try our translator!<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth.php","meta":{"footnotes":""},"class_list":["post-113","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/comments?post=113"}],"version-history":[{"count":55,"href":"https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113\/revisions"}],"predecessor-version":[{"id":1203,"href":"https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/pages\/113\/revisions\/1203"}],"wp:attachment":[{"href":"https:\/\/docs.infosoft.no\/index.php\/wp-json\/wp\/v2\/media?parent=113"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}