Terminology

Info-Subscription

Is a cloud-based solution which handles subscription, memberships and magazines.
A subscription is an agreement managing regular delivery of articles/services until stop.

Customer

Customer is a person or company registered in the system.

Password

Password is a unique code that a customer has to register to get verified.

Subscriber

Is a person/company which has entered an agreement managing delivery of products/services until stop.

Delivery

Is a chosen period of time interval for the subscription. Will also effect time of invoice.

Product

Is a an article, either physical or a service.

Subscriptionplan

Includes a collection of one or many products.

Subscriptionplan step-up

Which type of bundle and price is valid in the next period of the Subscription.

Payment frequency

Is a period of the agreement which is billed each time.

Price

The price of the article/service you have registered in the product register.

VAT

VAT is a fee which is paid to a public government when an article/service is delivered.

EHF 3.0

Electronic billing format used between businesses from 01.01.2019.

Invoice

Invoice is a document which legitimates a sale between a seller and a buyer. The invoice is sent out by the seller and the buyer has to pay the invoice which is a documentation of the buyers payment obligation and the sellers balance.

Payment type

Is a presentation of which type the subscriber wants the invoice delivered.

Reminder

Is a reminder of payment which is sent out to the customer/company or payer when an invoice is not paid before expiration date.

Invoice fee

Is a legitimate additional amount/fee which is added on an invoice. The fee is an agreement between the seller and the customer/company.

Reminder fee

Is a legitimate additional amount/fee which is added on a reminder.

Balance invoice

Balance invoice is an invoice including valid delivered articles/services which has not been paid.

Credit

Economic correction.
The correction will reduce the amount a subscriber shall pay for delivery of articles/services.
The credit amount is posted as a negative amount in a balance or a profit account.

Debit

Economic correction.
The correction will increase the amount a subscriber should pay for delivery of articles/services or reduce a subscriber’s credit from previous payments.
The debit amount is posted as a positive amount in a balance or a profit account.

Creditnote

Economic reversal of an amount to a subscriber.

Invoice payer

Is a person or a company which to recieve and pay the invoice.

Consolidated invoice payer

Is a person or company which is a payer of many subscriptions.

Arvato invoice

Is a special type of invoice in Arvato Factoring format.

Billing Plan

A billing plan is a set of parameters that controls how a subscription is billed. Billing plan is always mandatory in a Subscription plan.

Dunning Process

A process to configure how the system should handle missing payments and create payment reminders.

Ledger

Represents the subscribers financial transactions of debits and credits in addition to current balance.

Merchant_client

Is an administration client which the company employ to manage their subscriptions.

Customer_Client

Is a «my site» solution where a subscriber can manage their subscriptions.

Sales posts

Is an order page for ordering a subscription.

Complaint

Is a complaint from a subscriber on ordered article/service.

Sequence numbers

Is an option under configuration where you can set a database startnumber for invoice and customerID entries.

Datadumps

A copy of a database.